Hewlett PackardReviews of h30434.www3.hp.com

very poor costumer service I like my laptop very much but the end of the battery life is approaching. Trying to contact customer service, HP support, online chat, whatsapp, or telephone support is impossible. Long waiting times, cut offs, repeated messages with apologies but no action: shame on you HP !

I really like their laptops, it's just a shame that they often phase out models with hardware that's still relatively modern

Will not use HP online shipping ever again because of the following: 1 Late shipment receiving laptop because wrong tracking number was put on package. Many phone calls to find receiving shipment date. 2 Laptop did not wotk. 3 Over 20 phone calls, 20 texts and emails to find out how to return laptop. 4 Robotic call answering service named Holly was a roundabout. When I did reach someone I was told to call a different number. Robotic Holly answering again. 5 Wrong return shipping label. Third party shipping company said they had no record of my returned laptop and kept telling me to call FedX who had already delivered laptop to them. 6 More phone calls and emails to shipping company and HP. 7 False promises to refund purchase of over $500 after return. HP said refund timing depended on my bank. My bank gives return credit from Amazon in a day. 8 Paying interest on credit card while waiting for refund after numerous calls to HP. 9 Still no refund after 5 to 10 day refund promise. 10 Hours spent on phone and PC trying to contact the right person. 11 Extremely poor service. Very poor communication with the customer. So many telephone numbers to call and only get robotic answering service named Holly. I don't want to buy any HP product again. This has been an experience of 2 months since Oct 11th. Advice would be study Amazon"s model of online customer service including returns.

I purchased a HP Deskjet 2710e inject printer in February 2023. I bought my first Deskjet in 1995 and have bought a range of HP products since then. So a hardened customer. This item has been a disaster from start to finish and I've now put the printer in the dumpster. 1 The printer claims to only work when connected to the internet. What??!! I managed to fix that (bit of a work-around but whatever). I also _had_to install it using a smartphone as I use a Linux machine. Whatever. Using mobile broadband is a problem. 2 Ref using mobile broadband and a smartphone as the WiFi hotspot doesn't work: there is a bug in the HP smartphone app that means that this is broken. Work-around: use the HP Smart app on a different smartphone. 3 Having set the WiFi parameters on installation they are not easily changed, in fact possibly by only by doing a factory reset and re-installing.I have 2 smartphones since I am reliant on mobile broadband and there are not-spots. Different phone, different network name. So only 1 phone works with the printer. 4 This machine gobbles ink. The ink is VERY expensive. So I subscribed to instant ink. Disaster all round including issues with the hot spot and HP Smart. Printer rendered useless. Immediately cancelled the subscription. 5 Bought 2 more genuine HP ink cartridges from Argos. Bit of a disaster in its own right. The spec is 120 "average" pages per cartridge. First gave me 32 pages (of not very dense text) the second 14 pages of the same. 6 Went to buy a new printer from Currys. I noticed that Currys are selling off all the Deskjet 2710es in the sale. Interesting, that.... Into the dumpster with it and I will never buy anything from HP again. What a shame.

My Hp Pavilion dv6 note book is now 11 years old. Although the hard drive is slow due to age, it has been reliable. The motherboard failed within the first year hence the 4 stars. This was replaced free under the warranty. I have increased the sd ram but I will fit a SSD hard drive soon, hopefully getting many more years from it. When the time comes for a replacement, I will purchase the same model . Very good value for the price.

Trying to receive HP warranty work is impossible. You CANNOT speak with anyone. Save yourself a lot of grief and toss your HP printer into the trash and purchase some other brand. I purchased an extended warranty which their system doesnt recognize (of course! You really cant get any help. NO MORE HP !

Support is so difficult time consuming my 2700 all in one showing orange light after using YouTube google I tried HP support. Unable to phone all they offer is Bot or email frustrated all morning so binned printer got myself Epson happy.

I don't even know where to begin with this review. I very stupidly did not do my homework on HP as I just assumed they would have good products. I bought a laptop off them end of January 2023 which was delivered in February. The laptop is faulty and I had to sit on the phone line for two hours with them doing tests, these tests confirmed the laptop was faulty for which I have the screen shots. They picked it up, did nothing and returned it saying it was not faulty. The screen goes black with white lines and the keyboard does not work. I am now stuck with a £500 computer that does not work. They do not fall under any Ombudsman and stupid me for paying for it with Paypal balance so no help there. DO NOT BUY THEIR PRODUCTS. STEER CLEAR. THEY ARE SHOCKING QUALITY AND THEY JUST DO NOT CARE.