Hewlett PackardReviews of h30434.www3.hp.com

I recently bought a new Mac Mini, but was very disappointed (although not very surprised) that I could no longer connect my trusty 20-year-old HP LaserJet 1200. I tried to find a workaround, but there was no driver available. So I bit the bullet, and bought a new HP LaserJet M207 ... only to find when I tried to install it that HP don't support OS15 (Sequoia). How ridiculous is that? Surely a brand-new printer should be compatible with the latest Mac software? It's not as though OS15 has only just been released – it's on 15.2 now. Get your act together, HP, and don't sell new printers that aren't compatible with the software that's out there!

Bought a Laptop years ago, support was fantastic and laptop fantastic eventually the keys on the keyboard malfunctions. Bought an Envy direct of HP. It's months old and now everytime I open up the screen continually changes from flip to portrait to landscape flipped. Trying to talk to someone at HP is impossible. the Laptop feels like it's a old computer not brand new.

I bought my daughter a printer direct from HP last Xmas which was my first mistake. If you buy from a third party they are liable if there’s a fault. HP direct will pass you through a million hoops until you are ready to scream and still refuse to solve your problem. The technical department are useless. Refunds for faulty goods are refused point blank. A replacement was issued with the same fault and a refund was STILL refused. I’m still trying to get my head around why such a giant of a company can operate like gangsters and scammers. It’s easily said but believe me when I say that this is the worst customer service of any seller I have ever experienced. Just a total horror show and I’m still nearly £200 out of pocket. Lawless cretins !!!

Hewlett Packard nimmt Bestellungen und Zahlungen für eigene auf der Website beworbene Produkte mit ausreichendem Lagerbestand an, ohne Lieferprobleme zu kommunizieren. Dabei räumt Hewlett Packard Lieferung innerhalb von 48 Stunden (2 Arbeitstage) ein, ohne den Kunden darüber zu informieren, dass ein Produkt 'ausverkauft', bzw. z. Zt. nicht lieferbar sei. Erst nach umständlicher Rückfrage kann k e i n neuer Liefertermin bestätigt werden. . . Das bestellte Gerät ist heute - zunächst ohne weitere Ankündigung - eingetroffen (!) Das ist erfreulich, aber der Vorwurf mangelhafter Kommunikation mit mir als Kunden bleibt bestehen. Dennoch werde ich die -Bewertung anpassen.

Bought a highly rated home printer (Envy series) and it’s great. First time we came to change the ink (expensive but genuine HP cartridges) the thing is now in Error mode saying they’re not recognised genuine cartridges. happy support….NON EXISTENT. Disgraceful level of customer support. Don’t care how good the product can be, if you can’t get help to make it work POINTLESS….AVOID ALL HP PRODUCTS.

C Drive connector Nightmare Oh, who thought of inventing a connector that had to have an intermediary connector to connect to your bonehead-designed laptop? What a farce, especially when the intermediary interface does not connect to your crap laptop What a piece of crap.

Disgraceful monopoly on printer supplies making it impossible to buy ink independently. The HP Deskjet printer automatically downloaded HPSmart and from there you have to open an account and agree to regular monthly payments. They are supposed to send ink but they never did. I had to go out and buy ink and from there in HP disabled my printer and NOTHING I did would allow me to use it. I had to cancel my subscription, delete all software from my PC and go and buy a new printer. NEVER buy an HP printer!!

I have received a disgusting level of customer service. It all relates to a laptop I am trying to purchase. The long and short of it is there was a problem with the address with HP and Parcel Force playing each other off against the other. I contacted HP and was dealt with by a female who showed no interest in my problem and said she would offer no guarantee of resolving it. When I said that wasn't acceptable, she said she wasn't prepared to deal with me and cut me off. I wasnt prepared to accept this so went to try and find how to complain, only to find there is absolutely no way of doing this direct to HP. By the way, I still haven't got my laptop and haven't been told when or if it will arrive.