Gys de J.
Stalked by Hewlett Packard
After searching for a computer online I got consistently stalked by Hewlett Packard. On each page there are multiple commercials of Hewlett Packard. I WILL NEVER BUY HEWLETT PACKARD
Hewlett Packard is listed under Computers & Phones.
Hewlett Packard (h30434.www3.hp.com) has 113 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Gys de J.
After searching for a computer online I got consistently stalked by Hewlett Packard. On each page there are multiple commercials of Hewlett Packard. I WILL NEVER BUY HEWLETT PACKARD
DOM
Pc portable acheté 1200 euro en 2021. Sa charnière écran s'est détériorée au bout de trois ans. Maintenant, je n'ose plus fermer cet ordinateur car l'ouverture devient presque impossible. L'écran commence à se détacher et finirait pas casser. Lamentable qualité. Je n'achèterai plus cette marque.
Glyn B.
I had an Envy 5530 for many years but after upgrading to Windows 11 I had major problems where my pc wouldn't connect to the printer. My pc is ethernet wired to the router but the printer was wifi. I though it must just be old so I uopgraded to an inspire 7200e series. Guess what? Still cant get my computer to print, cant get software to install no matter what I do. I been trying to get an answer for weeks and weeks. Customer service/technical suport are completely clueless and useless. DO NOT BUY IF YOU ARE ON WINDOWS 11!! YOU HAVE BEEN WARNED! Get another brand instead! I'm stuck with a useless printer I can't take back to the store.
JOSEPH H.
I have purchased HP products for 15 years. Not anymore. Delivered to wrong address. Failed to honour cash back. Post sales say they are too busy as staff have been moved to sales. Of review sites they say people just like to complain. When they failed to honour cash back on items over £3000 they suggested order was cancelled - for them to collect - so that I could reorder get a redelivery and get cash back. Post sales saying you have to do this via sales as they are different departments. So many 1 star reviews on here can't be a coincidence. Beware.
Natalie G.
worst products, worst customer support. If you've been thinking of buying an HP printer or laptop don't bother. Latests products are cheap and nasty, and the Envy6032 printer has not worked properly since the day I bought it. Have had to call for technical support EVERY time I've switched it on. The support system is a dead end to a charged service. This company do not want to take responsibility for their products.
Greg C C.
Literally the worst company I've ever experienced. Their printers are designed to scam you ..Nothing ever works, the computer doesn't work well, printer doesnt work with windows or with WiFi. I lost days trying to set it up then they charge despite never being able to print .Insta ink never prints well yet charges you for each page . Try to talk to anyone is hours of wasted time speaking to 100 bots and 100 systems none of which work . Not only will I avoid them I will also avoid any company that uses them. I'd rather buy a printer from Hitler. The only joy it's given me was when I smashed it to smithereens in my backyard .
Steve D.
I bought an Officejet Pro 9025e about two years ago. Nice machine but it was hell to set up. Literally hours on the phone with them to get the scanner to work properly and only after signing up for a $199/year service plan, which I agreed to during my panic. After thinking about it, I decided to cancel the plan a few weeks later and not pay any more monthly charges, which they fought me on tooth and nail. By the way, the solution to the scanner function was to NOT use the "Smart" app that came with the printer but to download the more generic HP Scan software, which works fine. Fast forward to last month, I wanted to buy a printer/scanner for my 88 year-old Dad. C|Net said an HP 9125e was the best machine, so I bought it for him, even though my own experience was in the back of my mind. I rationalized it by figuring at least I could help him with it since I was familiar with the HP machines. After using it for two weeks, it would not connect to his WIFI network. He re-installed everything to no avail. We (together) got a barely intelligible non-American HP support person on the phone with my Dad and after an hour were told that he had corrupted files, needed IP Protection software and new firmware, which they could install for -- you guessed it -- $199/year. I hung up the phone. Then my Dad shut down his laptop and restarted at which time the connection to the printer restored itself. (My bad for not thinking of this first). I am not generally a conspiracy theorist, but I can't help but think this company is selling defective equipment so they can charge you on the back end to get them into working condition. Another great American brand managed directly into the ground. Fool me twice, shame on me. Never again though.
Caroline G.
Due to my learning difficulties I go through a lot of printer ink, I need to be able to see things on paper not screen. Cheap, non-branded inks are great because they are affordable and when I highlight important information for my course the ink does not smudge. Compare this with HPs apparently superior quality ink and the difference is stark, well, smudged to almost illegibility!! This is a nightmare because I can’t not highlight material, it’s totally necessary and also it ruins my highlighters!! It’s not the paper because I have tried different types and still the same result, even when I leave my printing to ‘dry’ it still smudges. Am I the only one this is happening to? Surely not. I have given two stars because I do like the idea of the Smart Tank printer, I just wish the ink didn’t smudge.