Fernando L.
Customer service is in another level!
Customer service is in another level!, Pulis has made such a great a experience for me, this is my way to go to get third-party and model kits.... rewards programs is so great!

Selling Action Figure, Model Kit and more
Gundamit.com (gundamit.com) has 113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent

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Excellent

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Excellent

Children's Entertainment · Swanton
Excellent
113 approved reviews, newest moderated first
Fernando L.
Customer service is in another level!, Pulis has made such a great a experience for me, this is my way to go to get third-party and model kits.... rewards programs is so great!
Mauro L.
Preordine a solo 1 euro, spedizione gratuita e veloce, ed imballaggio super curato! Esperienza ottima!
OC
Awesome place ordered my Bricks Hulk buster that was shipped via Sea and got in an reasonable amount of time. No issues with the box or parts. Definitely recommend
Wsneeden
Ordered a KO Millennium Falcon from them at a great price. Haven't had time to put it together yet, but all the bags appear to be there. Product was also packaged well. Order shipped via sea freight and only took a bit over a month to arrive. Surprisingly tracking info gave me the cargo ship the package was on. You can actual use a website to track ships and you can use this to ensure the package is in transit even though tracking may not update for a couple of weeks.
Paul E.
Gundamit is absolute great an reliable . I made lot of orders. They do arrive. Sometimes slow when shipped by sea. Shipping costs are low. But the most important thing is the perfect miticulous wrapping.
-D -.
Update 21st November 2023 Today I received my order, a gundam building block model in an well shipped box. Super customer service and way better deals than anything else on AliExpress. I immediately placed my 4th order. Awaiting for the Ashoka ship to arrive. ##### Update 20th November 2023 Today I received an email from the customer support with a helpfull explenation and a shipping update. The order is in transit now. One of three progessing. Additionally, the shop credited me points for the inconveniance. I updated my rating from 1 to 3. The fact, that things are moving after a rating, could be coincidence. However, still waiting for the two others. When they will ship, I do definately agree with the 5 stars Trustworthy reviews. I will keep you updated ###### Ordered on 16. Sept. Shipment notification was quite quick. Now, two months later 16. Nov. allegedly still status package received at the shipment company and zero movement. So I doubt that has been shipped for real. The same is happening for my second order and I was stupid enough to do a third order in trusting gundamit. I am wondering if the reviews here are real.
K D.
I was mainly using their sister site (showzstore) until I discovered they had this site. I've been using gundamit for close to 4 years I think and I have made several orders with them, and so far so good. I've not had any trouble with them or my items. The added bonus for a UK buyer is the cheapest UK shipment method is actually 'negatively' priced so it actually comes out cheaper than the listed price! In the past when I've had to contact them (about release dates) they've been responsive and friendly in their replies. They even went out of their way to contact me before they shipped a preorder made the previous year. They contacted me because the address did not match my address, and I confirmed it was a present for someone. It's nice little things like this that give the impression this company cares and is reliable. I've also bought the premium account as the loyality points you save up do balance out the cost. Bear in mind I've bought a fair bit so if you're only picking up one or two items then don't bother. You can still try it since they refund the cost of the premium account if you haven't spent a said amount in the year.
Irving G.
The great customer service is really fast and effective, they always have a solution that is flexible and greatly considers the well-being of the client, it has always been like this and that distinguishes them from other places, I highly recommend them both for their prices, the quality of Their products and service are so effective, both the customer support when making the purchase and after the sale.