Gundamit.comReviews of gundamit.com

their point system is good. Every now and then you get some awesome flash sales and figure price drops or goes on sale. What best are the customer service, when package is lost or arrived damage they do their best to compensate it does take a bit of patience for the back and forth but if you take photo of arrival or video upon opening that the package show damage or after package open and notice figure is damage. they usually replace if they have any stock left or refund/ point equal to the cost of the damage product.

Actually, I am a sloppy customer, to be honest. I never arrange my budget properly at pre-orders. Sometimes, I encounter instant IQ drop on my body, and even couldn't find the simplest section in the website to looking for or buy something. And whenever I need help, they are always here. I promise they have the best customer service in the world. They even accept my most stupid and unacceptable requests - just to be able to help me. Also, prices are really reasonable and shipping costs are weirdly cheap. It is cheap that make you think the website could be scam. But no, it is literally the best website to shop - if you are looking for action figures range of huge variety.

Great price, great support in pre-sales and after sales. Very recommanded for action figure and chogokin collectors!!!

One and only online figure shop I would use and trust. They have been great supplier for my hobby figure collection for more than half a decade and never have failed not even once. It was super rare but when I had any issue with order whether it was item being missing in transit or item being defective, they always helped me to get it resolved and fix the issue. I love this store.

I’ve been using Gundamit for a while now, and I have to say their service is top-notch. The website is easy to navigate, and their selection of model kits is impressive. It’s my go-to place for buying most of my kits, and they never disappoint. Shipping is fast and reliable, and the products always arrive in excellent condition. Highly recommended for anyone into model kits!

Great Service and friendly staff! Packages come very well protected and the figures are top tier!

Quick explanation, Basically an RG metal frame was tagged as an MG. I contacted customer service link, easily found next to order details. Explained the issue with picture attached, Was quickly responded to and was informed the proper product will be sent out as soon as possible. Offered to pay for the product I did receive and was told no they would like to give it as a gift. I thought this was pretty cool of them.

Cliente da vari anni di Gundam.it non credo che esista un sito migliore per l’acquisto di toys all estero. I prezzi sono in genere i più bassi sul mercato, ottimo sistema di punti che permette di risparmiare qualche altra piccola cifra sugli acquisti e sistema di spedizione ben studiato, in caso di problemi sempre pronti a risolverli o con rimborso o con sostituzioni. Un plauso particolare al servizio clienti, TOP , Skyler è super professionale e attenta!