Jennifer T.
Products disappeared 3 times
Products disappeared 3 times
Gumroad is a platform that enables creators to sell products directly to consumers.
Gumroad (gumroad.com) has 410 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
Excellent

Internet & Software · San Francisco, California
Excellent
410 approved reviews, newest moderated first
Jennifer T.
Products disappeared 3 times
Rashid
Gumroad withheld my seller funds and issued unauthorized refunds without my consent. I am a digital product seller with zero chargebacks and zero customer complaints. Despite this, Gumroad flagged my account with a "HIGH iffy Fraud score" and paused my payouts. This is the second time they have done this — the first time, their own support team investigated and confirmed there was no fraud. Yet they repeated the same action. Even worse, they refunded $733.50 to a customer without consulting me, and there was no chargeback or dispute from the customer. In total, they are withholding $1,157.75 of my earned money. Their support team provides vague responses and offers no clear timeline for resolution. I strongly advise any seller to think twice before using Gumroad. They can freeze your funds and issue refunds at will, with no accountability or transparency.
kaba
awful, my payout has been delayed returned for fews months just because of simple wrong name information even tho I don't there anything wrong with the information I entered, contact them only get you these annoying Ai response,when actually human support they barely do anything and often igrone my reply,now they raise the minimum to 100$ without further notice,I just want my payout and leave this awful business.
Yawovi H.
I went on this platform to purchase a course that costs 15$ but upon checking out I was shocked to notice that another transaction worth over 100$ that I neither initiated nor confirmed passed simultaneously with my payment, resulting in duplicates of some products I had already purchased in the past. I contacted their customer service only to realize I was communicating with a confused chat bot. Asked for human help, but dead silence. Gumroad is indeed a disaster. Avoid entirely if you can.
DJ L.
Noriu parduoti dainas
Daniel
Don't trust their 5-star reviews. I bought a cheap $10 Uxpeak e-book "ChatGPT for UX/UI Design: Top Prompts and Expert Tips for Maximum Impact". I left a negative review, as the book really just had 50 stupid examples of short prompts, the majority not even remotely related to UX/UI. Some of the prompts were seriously like "What is the weather like in New York". ALL the so called prompts in their ebook, is one-line questions - Yes, technically that's a prompt, but useless. A few months after I received an email saying they were sorry and I got a full refund. My 1 star review was however also deleted (not mentioned in their email), so now they're back to having 8x 5-star ratings which are very likely all fake.
Ramarq J.
They profit off of fees and for small creators set limits that's hard to get when trying to get s payout 100 dollar payout requirement on your own money is freaking crazy when last week I could do it
Jack C.
just a bunch of f#cking idiots really