GumroadReviews of gumroad.com

Gumroad was not only difficult for my customers to initially use (they were unable to process the payment for two of my pre-order customers) but two days after my products launched (and with $600 in sales) they closed my account without notice and refunded all of my customers. They stated their algorithm detected fraudulent activity but they don't provide any way to contest the issue and they are keeping our account shut down. We know everyone who purchased our products so it is a bit absurd that they detected fraud. I would NEVER SUGGEST ANYONE USE GUMROAD. They have awful customer service which can be summed up as "screw off, this is our policy/process."

Trash service. They steal your money, suspend your account, and there is nothing much you can do about it. I highly not recommend Gumroad.

This company steals your information and just gives it to everyone! Worst type of company to get involved with!!!

Without ever understanding why and without gumroad being able to explain it to me, my transaction was considered fraudulent, my account was blocked, and I was never able to recover the amount of my sale. Gumroad told me my client will be refunded. But nothing was happening. Afraid that gumroad would keep everything, I had to fight by sending several emails for my client to be refunded. Then I had to fight with my client to get him to agree to make me a transfer again (without going through gumroad this time, let's do it right), even though my service had been delivered for several weeks. In short, horrible experience with gumroad. If you want to do good business, do not use gumroad. In addition, Gumroad applies significant fees to both the seller and the buyer. What a bad joke!

If GumRoad/Steve is involved, DON'T PAY. It's probably a bad product to begin with if they use Gumroad because they are utterly unreliable. Flume uses them for their payments, and the app has never worked. So I wanted a refund and after spending so much time chasing them with barely any response, they said they can't do the refund because it's past the six month window, which was never advertised in Flume nor Gumroad's website. It's as if they wanted me to wait on purpose. Stay clear!

My account was suspended for no reason and now all money I got in the balance will be refunded to my customers which I spent money and time for them. When I sent email to Gumroad support, all they can do is send an automated response that basically translate as: "We don't care about you, all money will be refunded to your customers, now go found an alternative! Totally a joke.

Fraud Website used by fraud peoples to sell products and things never buy anything either its a product or service.

Stay away. I thought Gumroad would be great way to pay influencers on Instagram and FB with a CC for marketing posts. The advice they gave me was "stop paying people for this stuff". It is clear from the answer from their support team that this is not a company that prioritizes customers. All I did was ask that I had some reason to believe a transaction I made could be not valid given the person I paid was not replying. Their answer was the least professional one I've seen in a while. Someone in their customer support team is really bitter about something, and is taking it on their customers. Happy to provide a screenshot with proof of their interaction with me if any potential customer is thinking on doing business with this company.