I've used Gumroad for 5 years but it worsened from year to year.
- New UI of the purchase page is very very compromising and you can't change it
- No more simple and fast pop-ups with checkout. Instead of this a separate page with 2 additional steps before a purchase can be made.
- Fraudulent card transactions and constant chargebacks. People purchase products for FREE from you and moreover, your future sales will cover these chargebacks and even Gumroad fees.
- Some customers can't purchase anything due to payment issues with cards, Paypal and etc.
- 10-15% Fee per transaction
5 years ago Gumroad was a gold standard for small shops. But with each update, things started to go wrong. You can't disable unnecessary features for checkout that you don't need.
BI
Beste I.
Bad UI/UX
Bad UI/UX, one of the ugliest site I have never come across with.
ID
Ian D.
Absolutely terrible practices
Absolutely terrible practices. These a-holes keep stealing more and more of creators money.
I've made $35K+ through Gumroad and all they did is continuously increasing pricing, and fees, and now they won't even refund the fees any more.
STAY AWAY FROM THIS BUSINESS
PJ
Paul J.
Gumroad is a complete s*** show and…
Gumroad is a complete s*** show and should be removed from the internet entirely!!!!!!! They're a bunch of thieves and will hold money from creators!!!! They held payment from me for 2 months and I had to fight to get them to pay me!!!!! Avoid this site if you're a Creator at all costs,, you have been warned!!!!!!!
KA
Kaovodich
The seller here takes the code from…
The seller here takes the code from pirated code sharing sites and sells it, scam.
DA
Daniel Aloyce D.
Bad UI/UX
Bad UI/UX, one of the ugliest site I have never come across with.
MJ
Manager J.
GumRoad helps digital creators lift their products off the ground - without a headache
GumRoad helps digital creators lift their products off the ground - without a headache
I have been a GumRoad seller since February 3, 2023 and have actively sold products for 50 days of writing this review.
Prior to GumRoad, my tech stack was a 100 foot-tall, semi-integrated rollercoaster. Every single day, something broke. Websites, Plugins, Affiliate Tracking, Order Tracking, Marketing, SEO, Review plugins... it was all too much -- this is coming from a developer with over a decade of web development experience.
Fast forward to March 25, 2023 - I have since sold $9,170 worth of software subscriptions for my SaaS company on a handy little platform called GumRoad.
My affiliates generated over 50% of those sales and took home a nice commission on those orders.
Thanks to GumRoad's ease of access and delightful customer experience, my clients have found the buying process from me to be simple and trustworthy.
In fact, after selling over 100 license keys on recurring subscriptions, although early in my journey, I have not yet had:
- a single cancelled subscription
- had to issue a refund
- or had any review less than 5 stars (my product is pretty good!) ;)
Of course, I am still a new seller, and yes things could probably change over time, but there is zero question in my mind:
GumRoad made it easier for my customers to understand my product, purchase a license and manage their account. Therefore I believe selling on GumRoad has specifically been the driving factor to my success thus far.
As a business owner, I trust their team too, because I can see day by day on blogs, dashboard updates and company roadmaps that the small San Fransisco team at GumRoad is truly excited about what they do and who they represent:
The digital creators of tomorrow.
So if you are on the fence about becoming a seller on GumRoad, I would ask you one question:
Why go through all the pain of setting up a massive web of software to sell your digital product when GumRoad can do it for you in 1 swift motion?
That's why I love GumRoad. It's simply the best way to sell online.
SA
Salem
Be safe don't use this site
- Product bought didn't work as intended. No clear way to refund, no real verification of products in general, definitely a buy at your own risk situation. The whole UX in general on that site is pretty bad.
- Along with what another poster here wrote, after purchasing from this site, I got notifications that my card got shut down. There were over 100 attempted fraudulent charges in the space of 1 day and ended up needing a new card, so clearly back end information either isn't protected, is actively used, or vendors are allowed to ship straight up malware.
- You can find what you need from other places, don't use this site.