GumroadReviews of gumroad.com

I subscribed to a paid service of a seller, it never happened. no communication or feedback. Zero assistance from Gumroad, not interested in helping. They are happy to protect and harbor these scam vendors they carry. Stay away from this website and its sellers.

A company with opaque rules and double standards. If you want your store to stop working one day, simply because one of the gumroad employees didn’t like it, this company is for you...

My account got suspended after one day, even though I did not violate any of their Terms of Use and ask them why they suspend my account. But they just told me to use another platform instead. Well, I WILL and I'm glad to know how unreliable this platform is before making more sales, as they could suspend my account without any valid reason. And as they said to me by email: "I would advise that you look into using an alternate marketplace site" So yeah, stay away from Gumroad and use another platform.

Poor service. Used a billing address from my country and payment but was charged VAT from another country purely because I was on vacation in another country. I had no warning that I was going to get this added and they 'stealth' added the cost after confirming payment. Told they could do nothing about it.

I had tried to sell my recipes in 11 mounth now. I today suffer and no one being my product. Even if I publish my site. I still have to receive over 10 dollars to be discovered. But will not get it.😢 I don't know what to do.

Never in my life did I imagine giving a 1-star review for any business, but unfortunately, there's a first for everything—and here I am. I design and develop WordPress themes, and to my surprise, I found one of my themes being sold on their site by someone I don't know. I contacted Gumroad, provided proof of ownership, and asked them to take the listing down. It's been a month, and I haven’t heard anything back from them, and the product is still there. It has been extremely frustrating and disappointing. I hope Gumroad values creators' intellectual property better, upholds higher moral standards in conducting their business, and filters their creators more thoroughly.

Bought a product through them last week. The software does not work. Asked Gumroad for a full refund. Gumroad conveniently stated they are a "Middleman" (their term, not mine), so only take payments and refunds are nothing to do with them. Beware folks they who play both ends of the retail game.

I've been selling on Gumroad for years along with my wife. All of a sudden, they change their policy on NSFW creators (the ones who built their platform to be as influent as it is today) and we get our account suspended and removed. This happens at the same time as someone used a fraudolent card and, guess what they did? They REFUNDED HIM. So, not only I lost money multiple times (this happened as well in the past) but I would have lost even my salary and livelyhood if I had nowhere else to go. To make things worse, when I was facing piracy, they refused to give any help. Do not use this site. It's literally the worst when it comes to your rights as a seller.