GumroadReviews of gumroad.com

I went into using this site since i heard it was being used by big names in the art and animation industry, they were selling their courses and ebooks here, but as soon as i started selling my stuff, they randomly stopped sending me my payment on the payout date? with no email mentioning this to me? no notice? i had been getting paid and was doing well with my ebook on art, people were buying it, i was getting traffic, the analytics were working and were good, and all of a sudden, after a few weeks, bam, it just skipped payout dates to a future one, where is my money Gumroad? why didn't you notify me of anything? i asked your AI bot to explain this, but it's useless! i felt so betrayed and frustrated because that was my hard earned money, i put gumroad's links on all my marketing materials, please, be cautious when using this site, use a more trusted site like Amazon who speaks to their customers when issues arise, you may feel trapped when using this site if the payments just stop coming one day and there is no explanation as to why. As a small indie artist i am heart broken, the industry is already so harsh to us artists, and now the big platforms like these take advantage of us too, please fellow creators, be wary!

Was just looking for some free downloadable contents (soundfonts, kontakt libs, wav) and found this 'website'... ALL IS done ONLY to TAKE YOUR MONEY. Fake kind of "account", no usable browsering when iddling, all is bringing to a ''pay page or give maximum personnal infos cause it's you the product". anyway, lot of immoral and usual fake lessons of life and others kind of gurus here are the common found of this scamming website. do not consider seriously any kind of reading from a 'staff member' or a 'pseudo-seller'. Few have contributed to the visibility and the 'credibility' of this site, now the trap awaiting for you. Sooooo classic and so depiting 'humanity'.

The customer representative named Steve on Gumroad is extremely rude, unethical, and unprofessional. My account has been suspended, and I was told that my sales would be refunded, but I don't trust them. I don't have the option to issue refunds myself; otherwise, I would have done it. I don’t want to ruin my brand’s image in front of my customers. However, Steve is just making excuses, saying that he won’t provide a screenshot but will process the refund.

I ordered a Yamaha patch from Roshans Aivers, took my $42.94 and did not send me anything. I emailed that person 2 weeks after and email not valid. I emailed Gumroad and after a week going back and forth they final said "escalated to a human". Its been over a month and nothing. Gumroad is letting their clients rip people off.

I need help dealing with an account issue. I've reached out to the support team multiple times across multiple platforms over the course of 2+ weeks. I've heard nothing back. What the heck?!

Exploitative and profit driven. Gumroad claims it aims to "liberate" people from work, yet behaves like a dictator, making damaging decisions without consultation.

Ever since they announced they are changing their charge fee, this site became shitty with their service. Not only is 10% big enough of a cut, they have additional deductions after the fact. Then they nuked my account for violating their ToS, whatever that means. Now they are holding my sales for almost 2 months without explanation. I have been a seller in that site for 2 years and they wasted that fruitful relationship. Dont buy or sell in this site anymore. It is a shitty site now.

Horrible company, constantly changing conditions, when changing the payment method they take away the entire account balance, opaque content rules. Blocking payments and stores without explanation.