Strahil B.
Scammers
Scammers. They don't ever respond to their emails and messages. Hiding like rats. Don't ever use them. You will regret it 100%
Gumroad is a platform that enables creators to sell products directly to consumers.
Gumroad (gumroad.com) has 410 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
Excellent

Internet & Software · San Francisco, California
Excellent
410 approved reviews, newest moderated first
Strahil B.
Scammers. They don't ever respond to their emails and messages. Hiding like rats. Don't ever use them. You will regret it 100%
LIMIIITED F.
SCAM .......
José M.
SERVICIO POSTVENTA
Fraud G.
🚨 Attention Gumroad Users! 🚨 If you have experienced missing funds, excessive fees, or unexplained deductions from your payouts, you are not alone! Many creators have reported that Gumroad is charging significantly more than their advertised 10% fee without clear explanations. I am organizing a collective legal claim against them to demand full refunds for all affected users, including compensation for financial losses and legal costs. If you’ve been impacted, join us in taking action! 📩 Email me at: gumroad.lawsuit atgmail.com 📸 Include: Screenshots of your Gumroad invoices showing incorrect fees Transaction IDs Details of how much was taken from you Together, we can hold them accountable and recover thousands—or even millions—of unfairly taken earnings. Let’s fight for transparency and fairness! #GumroadScam #GumroadIssues #CreatorRights #GetOurMoneyBack
Charlotte
On their website Gumroad advertise a 10% fee flat, but once I looked into it, I saw that the real price is 10%fee + 50 cents Gumroad fee + 2.9% + 30 cents card fee - not only is this system designed to be confusing, by setting up the calculation like this, it is also really misleading! I read user reviews that stated that even the payouts after these transactions might be further deduced. Sorry I waisted so much time setting up my profile before I discovered this. I will say the only positive is the helpful AI service that can answer questions during the set up.
SEYREX
Very bad, I do not recommend buying from it, nor do I recommend selling from it. It does not even support withdrawing money via PayPal.
m.m
This site is a joke. We were going to use it for our business, but then when we found out they have AI as support, and no actual humans to handle questions... that was a direct indication that this was NOT the platform for us. I'm not going to be brining in thousands of dollars a month, and talking to a bot when there is a problem. If you can't take the time to provide your own users with support, why would I trust you with our payments?
CA S.
I had a terrible experience with Gumroad. On the 11th, I purchased a product that came with a 30-day money-back guarantee. From the very first day, the product proved to be buggy and unusable. I immediately reached out to support for a refund, but it has now been over several days, and there is still no resolution. Their chatbot is utterly useless, providing only generic, scripted responses with no real support. It’s incredibly frustrating to see such a lack of accountability from a platform that claims to offer secure and reliable services. This experience has made me feel like Gumroad is more focused on looting customers' money through fake promises rather than delivering quality products or honoring their guarantees. I do not recommend using their services.