Chester B.
Purchased an ebook off the book of…
Purchased an ebook off the book of wisdom, got stiffed and no reply. Lesson learned...buyer beware
Gumroad is a platform that enables creators to sell products directly to consumers.
Gumroad (gumroad.com) has 410 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
Excellent

Internet & Software · San Francisco, California
Excellent
410 approved reviews, newest moderated first
Chester B.
Purchased an ebook off the book of wisdom, got stiffed and no reply. Lesson learned...buyer beware
Pedro I.
I used Gumroad to process credit card payments for my service, and the experience has been nothing short of a warning to others. After running five transactions, I realized I was receiving about 37% less than what my clients were paying. That’s not a minor fee—that’s nearly $1,000 in lost revenue. Yes, they mention there are fees. But what they don’t do is explain the full picture clearly. Between Gumroad Discover fees, standard platform fees, payment processor cuts, and possibly currency or location-related deductions, the actual amount taken out is nowhere near transparent. Calling it “fees” doesn’t change the fact that it feels like theft when you're not told what’s being deducted until it’s too late. I strongly advise other creators to read the fine print, do the math, and look elsewhere if you care about keeping the money you’ve earned.
Michael M.
This company is a joke. I purchased a religious/faith product and never received it. I didn't get any confirmation email or indication in my gmail account. I logged onto the site but the product thumbnail was there but the product wasn't available to download. They AI answer machine said I must have entered my email wrong. I found my email in the site profile and there. They asked for information that I never received upon my purchase. DON'T PURCHASE FROM THIS WEBSITE
Steam C.
I purchased 2 albums. One is apparently being censored by them even though they allow it to be listed. When I checked out with Paypal it told me on the final checkout screen that there was an issue with one of the purchases and my card was not charged. My card was charged for both purchases. However, Gumroad only e-mailed me one. Very very shady. I reached out to customer support. They have an AI that told me someone would contact me, but nobody contacted me. This fraudulent business should be shut down.
Juan
everybody says its a scam blah blah blah, i bought my piano sheet + MIDI with no problems or anything, its about the buyer who ripps you off not the site, dont start bombing it with 1 star reviews just cause you bought some sketchy shit
anorak
Falschen Artikel gekauft, bei der Bank um eine Rückerstattung gebeten. Dort wurde diese Abgelehnt. Ein wenig Tage später bekomme ich die NAchricht das Gumroad von sich selbst aus eine Rückerstattung veranlasst hat. Jetzt kann ich mir doch noch den richtigen Mod holen, vielen Dank <3
Shirt F.
STAY AWAY. They will steal your money. GUMROAD has bad reviews for a reason. This company and it's Stripe partner have a reputation of suspended your account when payments/money are due to you. THIS IS THEFT
IDN M.
Bad service, even my files were lost at a fairly expensive price, regret registering on this site, and selling here, immediately delete the account, gumroad, the worst digital site