Robert
Excellent investments and good pricing.
Excellent investments and good pricing.

Guideline is now part of @Gusto. Together, we have helped 34,000 businesses and their employees save for retirement.As part of the Gusto ecosystem, Guideline offers streamlined retirement solutions designed to simplify plan management, administration, and compliance. Employees receive a user-friendly experience to enroll and manage their financial future. Our mission is to help companies effortlessly offer a powerful retirement benefit their team can truly appreciate.For informational purposes only. Should not be considered investment or tax advice.
Guideline (guideline.com) has 371 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Robert
Excellent investments and good pricing.
Lance B.
Very easy company to do business with . They make the complicated simple!!
Will
Simple, cost effective 401k plan with good low cost but quality investments.
Jueyang
Most attractive to us is the flag low fee structure . Reminders of time to submit payroll report Friendly customer service So glad I made to move switch to Guideline from another 401k provider after years. I save a lot.
Matthew
We have used Guideline for over 5 years now, and have always been really happy with the service. The best thing I can write about Guideline is that it is easy to use. Guideline integrates with Gusto, which handles our payroll. The amount of work we need to do to maintain our 401(k) plan and add/remove employees is nearly non-existent. The system works seamlessly with Gusto to handle all of that for us. In addition, by leveraging Vanguard plans, we feel like we keep more of our money. I strongly recommend Guideline to other businesses regularly, and I am happy to do so in this forum as well.
Jamie
Guideline is easy to use and has so many great funds to choose from. Everything is easily managed online. I highly recommend it.
Mike
Everything about signing up and explanations of how all things work was exceptional. Support has been great, and everything has just worked as promised. Only concern is the investment platform. It is really weak and dated in it's technology and resources. The app is not an app, it's an app version of a website, very clunky by any standard.
Adey
Very poor customer service. Hardly responsive, gets critical information wrong a lot of the time, and cannot help employees with more than very basic 401k questions.