Skip to content

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

All categories Browse by state

Companies How it works For businesses

Search companies/

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

About

About Five Star Index
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Five Star Index. Reviews are the opinions of their authors, not of Five Star Index.

Terms of use
Privacy policy
Review guidelines
Contact

Guideline Reviews | Read Customer Reviews of guideline.com

Home
Business Services
IT & Communication
Guideline

GuidelineReviews of guideline.com

3.4371 reviews
IT & Communication
San Mateo

Directions Website

Guideline3.4

Reviews371 About Contact

Overall score

3.4 out of 5

Average

Average of 371 reviews

Distribution

5★55%
4★4%
3★4%
2★5%
1★33%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

guideline.com
San Mateo

About Guideline

Guideline is now part of @Gusto. Together, we have helped 34,000 businesses and their employees save for retirement.As part of the Gusto ecosystem, Guideline offers streamlined retirement solutions designed to simplify plan management, administration, and compliance. Employees receive a user-friendly experience to enroll and manage their financial future. Our mission is to help companies effortlessly offer a powerful retirement benefit their team can truly appreciate.For informational purposes only. Should not be considered investment or tax advice.

Guideline (guideline.com) has 371 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: guideline.com
Website: guideline.com
Category: IT & Communication
Location: San Mateo
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in IT & Communication

CompanyRatingReviews

South Beach Geek
IT & Communication · Shelburne, Vermont
Excellent
267 reviews
267
hackrepair.com
IT & Communication · Spring Valley, California
Excellent
136 reviews
136
Polar Chefs
IT & Communication
Excellent
135 reviews
135
Sonix
IT & Communication · San Francisco, California
Excellent
1,119 reviews
1,119

Directions Write a review

Guideline reviews

371 approved reviews, newest moderated first

Sort

Apply

Lynette T.
Nov 6, 2025
Great service and explanations of funds…
Great service and explanations of funds and how process works with IRA.
Report
Ann
Nov 6, 2025
Extra effort to start our plan with ease
Rachel, Elise, Tony and Henry provided outstanding customer service and helped me get my new company plan started ASAP. They answered all of my questions with patience and provided expert guidance.
Report
Emma H.
Nov 6, 2025
Maylee is very professional and…
Maylee is very professional and friendly. She knows how to make you feel comfortable even I have a lot of questions to her. She I great!!!
Report
Chrid
Nov 4, 2025
Hannah is an excellent agent!
Hannah was very knowledgeable, appreciative, and understanding. The entire conversation was pleasant and helpful!
Report
Amy R.
Oct 31, 2025
Jessica knows how to get it done…
Jessica has been beyond helpful to me as my interaction relates to a rollover of my late husbands 401K.
Report
jacob E.
Oct 31, 2025
Great and smooth customer support team
Great and smooth customer support team. Francis is the best!
Report
Kim B.
Oct 31, 2025
My experience has always been great…
My experience has always been great with guideline. Today I had to call because I had lost access to my account when I resigned. The gentleman who helped me was so kind and patient and stayed with me on the phone until I got back into my account.
Report
Staci K.
Oct 30, 2025
Great Company
Super easy website, spoke to a customer service rep, very friendly and informative. Gave me all the information I needed to make an informed decision.
Report

Previous 1…16 17 18 19 20…47 Next