Guardian Interlock Reviews | Read Customer Reviews of guardianinterlock.com

Guardian Interlock Reviews | Read Customer Reviews of guardianinterlock.com

Guardian Interlock reviews

813 approved reviews, newest moderated first

Jose
Oct 2, 2019
it has been horrible
it has been horrible. i have been locked out and i have been following the instructions. i have clean pieces, not had any food that may give false positives and it still fives me a abort message. i have had to pull over on the high way because of the rolling test five minutes after driving to get it retested.
Response from Guardian InterlockOct 7, 2019
We recognize that obtaining & managing an interlock can be quite a confusing process and it is our goal to make that experience as easy as possible. Someone from our executive management team is looking into your account and will reach out to you shortly to see how we can assist you in getting this resolved.
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Anthony M.
Oct 2, 2019
Worst breathalyzer company I've ever…
Worst breathalyzer company I've ever used,don't take my word for it,read all the reviews.
Response from Guardian InterlockOct 7, 2019
We try to maintain the highest standards of service, and apologize you didn’t have that experience. A team member will be reaching out and we’ll try our best to resolve your issues.
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Ashley J.
Oct 2, 2019
Really nice people here.
Really nice people here.
Response from Guardian InterlockOct 4, 2019
Ashley, thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please check out our money saving referral program if you know of others who need an ignition interlock. http://www.guardianinterlock.com/blog/save-money-on-your-ignition-interlock/
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Carol Anne T.
Sep 19, 2019
Dated, bulky equipment and no mention of camera in marketing material
Very dated, bulky equipment. No mention of a camera in brochure or on-line. The camera is so huge and obtrusive , I almost had the system removed just based on the camera . I did not realize it would be there nor it would be so big and ugly .
Response from Guardian InterlockSep 23, 2019
We're sorry for the misunderstanding. Some states do require a camera while others do not. Someone will reach out shortly to see how we can assist.
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Daniel L.
Sep 18, 2019
Device has been installed for 1 week…
Device has been installed for 1 week and I have been stranded 2x so far. First time there was a “no base” message. Towed car to install shop, a complete new device was installed. The next morning the car has no power, blown 50 amp fuse. Car is brand new, 83 miles. I have had to miss work 3 of the 5 business days this has been installed so far. Customer service line is slow and so far no one is able to explain to me what is causing these issues.
Response from Guardian InterlockSep 27, 2019
We're sorry for the difficulties experienced so far and are working toward a resolution. We are in contact with Mr Leggio via email and he is welcome to reach out any time.
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Cody
Sep 18, 2019
Charged a different price then qouted…
Charged a different price then qouted gor installion and monthly. Took over 2 hours for installtion and people were rude. When i called customer service about the pricing being wrong guy had no clue on what to do.
Response from Guardian InterlockSep 23, 2019
Cody, we are so sorry about the confusion on your account. We have reached out to you via phone and email. Please let us know if you need anything else.
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Fernando Arango O.
Sep 18, 2019
Muy fácil te ayudan en todo
Muy fácil te ayudan en todo
Response from Guardian InterlockSep 23, 2019
Estamos muy agradecidos por sus amables palabras. Gracias por compartir su opinión con nosotros y la comunidad.
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Anthony M.
Sep 18, 2019
Warm up time is ridiculously long.
Warm up time is ridiculously long.
Response from Guardian InterlockSep 23, 2019
We’re sorry to hear you have experienced a difficult time with your device. We want to make sure you are confident and feel safe when you are on the road. Someone from our executive management team will be in touch shortly to see how we can help.
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