Guardian Interlock provides ignition interlock systems (also known as "blow and go" or "car breathalzyer" for people who need or want them after a DUI/DWI arrest. We provide high quality services and devices to make the process of installing and using an interlock as easy as possible.
Guardian Interlock (guardianinterlock.com) has 813 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingAuto Parts & Wheels
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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813 approved reviews, newest moderated first
Nicholas S.
Easy simple only thing is it takes a little long to warm up in morning when cold outside but you get used to it
Response from Guardian InterlockNov 6, 2019
Thanks for the thoughtful feedback! We value our clients and we’re glad you felt that. Please check out our money saving referral program if you know of others who need an ignition interlock. http://www.guardianinterlock.com/blog/save-money-on-your-ignition-interlock/
Steven C.
The Guys at Quality Auto. Are Awsome!
Response from Guardian InterlockNov 4, 2019
Thank you for taking the time to share your experience with our Largo, FL shop. I have forwarded your review to our Management team in that area to recognize their outstanding service! Please check out our money saving referral program if you know of others who need an ignition interlock. http://www.guardianinterlock.com/blog/save-money-on-your-ignition-interlock/
Chad M.
The shop I went to was kind of sketchy, I immediately started getting anxiety. Even though I was quoted for the interlock on the phone the guy that installed it tried to up-sell me with a different interlock I couldn't afford. And when I said no he got mad and lectured me. When I go some place with a price already quoted I expect to pay that. I believe I was treated unfairly but the interlock so far hasn't giving me problems despite the guy saying he hated installing these ones.
Response from Guardian InterlockOct 29, 2019
Thank you for taking the time to bring this to our attention; we are looking into this matter and someone will contact you shortly to see how we can make this experience a better one.
robert T.
If you unfortunately have to go through the interlock device thing, this is a great company to do it. Excellent service and referrals to service centers all over.
Response from Guardian InterlockOct 17, 2019
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please check out our money saving referral program if you know of others who need an ignition interlock. http://www.guardianinterlock.com/blog/save-money-on-your-ignition-interlock/
greg
Lack of installation locations. Had to drive hours rather than minutes to an even more rural location. Upon which faulty, defective equipment was installed in the vehicle. Had to pay for two over ride codes within hours of installation with no communication of refund or credit given. Everyone with company, in regards to incident, says that's strange. The more I talk to people, the more common it becomes.
Response from Guardian InterlockNov 4, 2019
I'm very sorry to hear of your experiences with our Customer Service team as well as hardships with your interlock device. Someone from our management team is looking into this and will be in contact with you shortly to see how we can help you through this difficult time.
Jamie W.
Seriously??? Does anyone give you a good review?? F*&$ this thing!!!! It's soooo inconvenient!! I'm sure as h#@* not driving under the influence, now I'm just driving distracted...turning through an intersection and having to try to "blow" I have almost crashed numerous times because of this stupid device!! Not to mention how HUMILIATING it is to have to go through this!! OH and I was told "it may ask you to blow again while your driving, but probably not", every SINGLE time I drive I have to blow about 3 times...I live 6 minutes away from work, and have to blow many times before I even get to work..that's extremely frustrating!! I am a professional, and NOT a druggy or alcoholic, but I am being punished and treated like such...this whole entire process is ridiculous and just a way for you and government make money, it doesn't actually help anyone!
Response from Guardian InterlockOct 17, 2019
Unfortunately, our devices' settings are dictated by state regulations, but we've done our best to configure the device with audible tones, to keep you from having to take your eyes off the road to complete a test. We appreciate you taking the time to provide us with honest feedback. We are always striving to become better for our customers, and your feedback helps us to best understand how.
Daniel P.
12 hours working 3rd shift. Device started car and I drove to a gas station by my house for a soda. Attempted test to get home for another half hour and couldn't get it to stop aborting the test mid blow (never having taking a drink if said soda). Sat on hold all the while until an operator finally answered but couldn't do anything to help. Then transfer to a "technician" for more assistance only to get their personal recording. Stroke of luck when finally the device worked and I was able to drive the 2 minutes home. Garbage device.
Response from Guardian InterlockOct 10, 2019
We are sorry to hear that you are experiencing hardships with your interlock device. We want to be able to see how we can best assist you and get you back on the road with ease. Someone from our management team is looking into this and will be in contact with you shortly to see how we can help you through this difficult time.
Janna B.
EVERYONE is so friendly and helpful. I feel in great hands with this team!
Response from Guardian InterlockOct 4, 2019
We are so grateful for your kind words. Thanks for sharing your review with us and the community. Please check out our money saving referral program if you know of others who need an ignition interlock. http://www.guardianinterlock.com/blog/save-money-on-your-ignition-interlock/