Grow TherapyReviews of growtherapy.com

I've been using Grow for about 6 months now. My therapist is great. If I could see them privately, I would. Grow's platform only stands to get in the way of therapists and their patients. They give you less than 24-hour window's notice of when they will charge for your last session. This makes it a nightmare when you have scheduled HSA deposits through work that don't always have enough funds at the time of being charged. I've had appointments cancelled without mine or my therapist's knowledge. I was told by their customer service that this was standard practice for them, "In order to make the billing department's job easier." Because everyone knows we need to be worried about making the billing department's job easy first and foremost. Just again today, my therapist informed me they were unable to schedule me until I'd updated my card on file. Mind you, I'd pushed back the due date to better align with my deposits from work, but that wasn't good enough. I had to update to my credit card just to clear the flag on my account, only to switch it right back. It's a train wreck of a platform with no communication between billing and treatment, and even less empathy for patients. Customer service was rude and only defended their billing practices. Like I stated before, Grow's platform only serves to get in the way of therapists and their patients. Use any other platform or go direct to a private office if you can. I will always recommend patients go somewhere else.

I love the mental health dr they got me.connected with.

There is a bit too much contact pre and post contact in the form of emails. Not clear about where the patient portal is. Otherwise ok.

My experience with Grow Therapy has been truly wonderful. I’m so grateful to have found a therapist who genuinely listens, makes me feel heard, and offers thoughtful, constructive feedback. She creates a comfortable space where I can be open and honest while also challenging me to grow. Through our sessions and cognitive behavioral exercises, I’ve gained a deeper understanding of myself, my relationships, and the importance of communication. One of the most valuable lessons I’ve learned is that communication isn’t just about what we say or intend, but how our words are received. I’ve also learned that two people can experience the same situation differently, and both perspectives can hold truth. Understanding someone else’s feelings doesn’t mean dismissing your own. Both deserve to be heard and respected. What I appreciate most is that my therapist doesn’t simply tell me what I want to hear. She helps me reflect, take accountability where needed, and recognize that growth comes from being willing to see things differently. I leave each session feeling a little more enlightened, empowered, and confident in myself. I’m learning that personal growth isn’t about being perfect or always being right. It’s about understanding ourselves and others with greater compassion. I’m genuinely grateful for this experience. It’s never too late to grow, and sometimes the greatest gift we can give ourselves is a new perspective.

While very few prescribing physicians actually respond(10 days for one for a response and to finally fill the scripts from our appointment 10 days later), out of medicine 8 days with another, another couldn't prescribe meds in my state so I drove to pick them up and the pharmacy couldn't get a response ( neither could I) to correctly order a medication that was not sublingual as she had written. Never got it, no responses. This is a second job for these providers, most do not have physical offices, not are they held responsible for there lack of actions and response. No one to cover if they're sick or away... you just wait at their mercy to reply. Still hoping to find a good one, but I have my doubts. Searching my insurance to find an actual office worth other staff members requires responsibility. All medication prescribers I've had lack responsibility and do whatever they want, but should be held accountable through their professional code of conduct. My mental health has declined in my search for a responsive doctor who can do her job for 3 months no luck. They should all respond and write medications and send then over to the pharmacy. This should be a requirement for Grow to verify their accountability because they have none. Asking for reviews after a couple visits isn't ideal. Can't leave reviews for those I've never left a review for because it wasn't asked and I can't choose to do so. So many providers who have great reviews, like mine did, must c have been reviewed first couple sessions. Complaints should be able to be filed anytime on this site. That would hold them accountable to provide responses to criticism, patient neglect and abandonment. Oh, and I've had my appointment time changed a couple times by a provider hours before an appointment changing it to a different time without any communication whatsoever! They all seem to be a doc in a box that can't deliver standard of care. Grow... change and allow reviews after 5, 10 and future visits. Ask occasionally and let your clients ( patients) be able to be heard and make complaints if the patient's needs are intentionally not being met. You're not accurately reflecting these providers care within the first couple visits and it's harmful to patients who desperately need their medication and appointments. Please make changes and be patient advocates.

I finally found my old Dr on here and they made it impossible for me to book an appointment because I don't have email access. Then to add insult to injury Josh calls me back and said I'm not being denied an appointment and that this how the Mental Health field works now. I had to beg Danielle to even get a call back from a manager/Josh. That's exactly why I don't like dealing with the younger generations when it comes to my mental health. They just say anything and a whole lot of nothing. I do not recommend them for anything

Four weeks in and I feel so much better. My therapist is excellent. She has helped me to see patterns and their origins, as well as constructive steps to move beyond the trauma. I highly recommend Grow Therapy. Online meetings are easy and convenient.

Amber is amazing. She heard my concerns, listened to what I want to work through and did not make me feel uncomfortable expressing things in my personal life. I am very excited for us to work together to help me.