Anthony And Therese B.
NON DELIVERY
I ordered Harness and leash very slow delivery, I still have not received my Leash. It July 8 and still no leash 14.95
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gripharness.com (gripharness.com) has 132 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Anthony And Therese B.
I ordered Harness and leash very slow delivery, I still have not received my Leash. It July 8 and still no leash 14.95
Gregory D.
Have had the harness for 3 days now with no problems. I like the ease of adjustment and the name and number being easy to read. Maggie appreciates the comfort and the fact that she doesn't choke when pulling hard on the harness.
Toni
My boyfriend and I each ordered from grip harness. We finally received the harnesses that we ordered. It took about 2 1/2 weeks to receive them. We haven't had the chance to use them yet. They look like they may hold up. I prefer metal buckles over plastic and I am not a fan of the Velcro chest strap. I will update my review after we test the the harnesses out.
Karyn
The harness unsnaps when my dog pulls! I contacted customer support they told me to go to my local store that repairs bags etc… The harness is worthless as is their customer support!
joe R.
My first harness that I bought from them the Buckle broke. I was stupid enough to buy a second one and the Buckle broke on that one after two months. No customer servive. I do not recommend this product.
Lyn H.
Very poor customer service. Did not fulfill the order I placed. My dods name was left off of the harness and phone number. I also ordered extra name tags ( and payed for) and did not get those either! When I contacted customer service they said nothing about the name and number being omitted, and said that I would have to pay for the shipping of the tags!!! REALLY! Their screw up and I have to pay for it? I would and. Will not recommend this product! Very poor customer service!!! Lyn Hoff
Bob M.
I have been waiting over a month and half for my two products...nothing except excuses.. We don't understand your order,We have shipped your order! sorry we haven't shipped your orde! Your order is on hold! Your order has been shipped. We don't have tracking number! I checked tracking number with carrier...they don't have it! My dogs will die of old age before it gets here!!!!!!!
Kathy
The Buckle broke on my grip harness when my husband walked our dog. It worked for me 3x The main thing is the customer service is terrible. I loved the harness, until the buckle snapped. They want nothing to do with returns and suggested I go out and buy a buckle myself to replace the one that broke. Unfortunately I bought my second dog one- I plan on returning it. They take the money from your account right away but takes about a month to get it. I just saw the same harness on Temu for $8.00 😡