gripharness.com is listed under Pet Stores.
gripharness.com (gripharness.com) has 132 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing132 approved reviews, newest moderated first
Susan C.
False and misleading advertising on their Australian online purchase facility. Price was listed at $39.95, but when I checked my credit card more than $60 had been taken out for the order. The company did not say US dollars anywhere on the site.
Patricia H.
I ordered a harness for my puppy and it arrived on September 26th. By October 13th it had ripped at a seam. I contacted customer service and they offered me a 50% discount on a replacement and stated they only have a 7 day guarantee on their product. I would shop elsewhere if you are looking for a harness seeing this company only stands behind their product for 7 days.
Trisha
We had the harness for less than 2 weeks and it broke. Yet they only guarantee their products for 7 days! Horrible experience! I can pay 25% for another one but why would I throw good money after bad! Run very fast from this harness it’s garbage!
Clifford
THEY SAID IT WOULD BE DELIVERED ON OCT THE 3 /23 BUT IT WAS AT THE CUTSOM ON OCT THE 3 /23 NOW THEY SAY IT IN TRANSET FROM
Kim R.
Shipping time is horrible
Alan F.
It took forever to get the product after they stated it had shipped. After I received it and placed it on my dog the colored nylon covering came apart from the plastic frame binding it more than 4 inches within minutes. I wrote them and they asked for a picture (which I was glad to send) and they then offered a 5% refund and suggested I take it to a tailor shop for repair. REALLY??? I declined to do that and said I was not happy with that suggestion and would like the issue resolved. They replied that the 60 day satisfaction guarantee only applied if the package was unopened and also never put on the dog. REALLY ONCE AGAIN!!! How would I have known the harness was defective if it wasn't opened and put on my dog? So I said I would be happy if they would just replace the product. Their reply was that I could only send it back in the original plastic bag it was sent in (It came in a clear plastic bag inside a white plastic mailer) and I would have to pay the first class return postage. Then they would decide if they would send me another harness or I could just accept a 15% refund. Horrible product and horrible customer service from this company. I have received several ads from products that look like the same harness on my Facebook app and I think that this might be a scam company running the same lousy product under several different product names. DO NOT WASTE MONEY ON A GripHarness!!!
William F.
This company has zero structure in the after-order customer service….. I am so disappointed with this company……They are apparently Hit and Miss with fulfilling their customer‘s orders….. I have a warning: Buyer Beware!
L. M.
The contact person was very helpful when I texted questions prior to the delivery. Now that I have received the harness - I am very pleased as it is cute and comfortable for my dog. Thanks!
