gripharness.comReviews of gripharness.com

I purchased a GripHarness for my dog but wished I had read the reviews first. The delivery is slow, but it did arrive eventually, albeit, the free leash was missing. I couldn't track my order at first as the order number was not recognised and I had a bad feeling i had been scammed. I made contact with customer service and they confirmed the order number and once they did that, I could track the order. The product was actually OK. I only returned it because it didn't fit my dog properly. Customer service was good and always received a prompt response from them. My 3 star rating mainly relates to the following: 1. I ordered this product from Australia and didn't realise the purchase price is in USD which ended up making the product quite expensive when converting the currencies. I think the website and ordering process needs to specifically state you are buying in USD. A bit of a cheeky trap and I am annoyed with myself that I didn't pick this up earlier 2. You have to pay to return your goods which wasn't cheap from Australia back to US 3. Make sure you return within the number of days stipulated or else it won't be accepted (I learnt this from other reviews and from reading the returns policy)

I do like the harness quality. The color and size were exactly as I ordered. I did have problem with order confirmation and tracking info not being sent initially. Once I contacted customer service, I was updated frequently.

My boyfriend and I each ordered from grip harness. We finally received the harnesses that we ordered. It took about 2 1/2 weeks to receive them. We haven't had the chance to use them yet. They look like they may hold up. I prefer metal buckles over plastic and I am not a fan of the Velcro chest strap. I will update my review after we test the the harnesses out.

I used the harness 3 or 4 times since I got it. Twice the latch gave out when my dog tried to go after a cat. Not as sturdy as advertised on facebook. I will research before I get another one. That will probably be soon.

I received a DHL tracking number but after a week I called DHL and they told me they didn't have the packages, so I emailed GripHarness. I did get a response saying they mailed it, and surprised, DHL updated their status after a couple of days. I did receive it, but one harness was black instead of blue and it had my other dog's name on his patch. I also ordered a leash but the stitching concerns me, being I have a 70lb hyper husky. I emailed them and they said that there's nothing wrong with the stitching and supposedly I ordered the patches with the same name. I do like the harness because the 2 dogs don't mind having them on, but it doesn't stop pulling on the husky. I really wasn't expecting it to stop pulling since there's no ring on the front. I wish I can post a picture of the leash

Well i think I'll like this but it was a weeks long effort to get the order. If yours doesn't come keep asking. I had to pay a shipping fee because they couldn't deliver original order.