gripharness.com is listed under Pet Stores.
gripharness.com (gripharness.com) has 132 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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jp M.
The harness as they call it is a piece of crap the plastic buckle broke the first time, we used the product. There is no customer service to speak of, there is NO 60 day warranty we tried to reach out to the company and they said to use Facebook. That was a waste of time. BEWARE this so-called harness is a waste of money.
sosa
First off, I never received the car seat belt that I ordered. They told me I needed to send them a picture of the shipping label on the original package, but I threw it out. Strike 1. I test fit the harness on my dog, and within 1 hour, she chewed right through the chest strap. They tell me it's not their fault my dog chews. Ok, but if the material was the proper strength and toughness, she would not have been able to chew through it so quickly and easily. Strike 2. Finally, the so-called anti-bark device. It literally looks and feels like it came out of a Chinese dollar store. It has two dim lights and an opening which I suppose is a sonar device (?). It does absolutely nothing. I pointed it at my dog and I tried with other dogs- literally useless. Strike 3. Grip Harness and their associated products are made in China junk. That would explain why it took several weeks to get here. Refused me any refund or compensation. Stay away- much better quality options out there.
Rox
The Gripharness we received did not stay fit to our dog, the velcro AND the tightening buckles came loose (and our Dog almost got hurt and loose running with it like that) which in turn caused shearing on one side of the strap. Customer service REFUSED to refund my money after sending them a video claiming that "they" determined my dog "chewed the strap". This absolutely did not happen but they didn't care. I have never written a poor review on anything until now...but very dissapointed.
Nick T.
i wish i could give zero stars. do not buy this harness, worst harness ever. NO PULL HARNESS false advertising, . my dog still pulls and velcro come apart, my dog almost got loose, took almost a month to receive it. you cant call them no number, all they offered me was a 20 percent refund which came to 8 bucks, so harness cost 40 dollars you do the math. totally scammed
Barbara M.
I ordered a harness and leash for my dog on 2/4/23 and haven’t been able to reach the company for answers. I will not buy anything from GripHarness again! Very poor customer service!!
Susan J.
I liked the harness ok but the latch comes open when I'm walking my dog. Today in my 1 mile walk the latch came open twice. I'm afraid my dog could get hit by a car when this happens. The latch must be defective as I've only had it a couple of months. Not happy.
Donna S.
Very bad customer service I received wrong item and after a long wait. I have contacted them the only Way (by email) with no response other than we are looking into the matter I want my money back
Polly
Just exactly what you have said. This company is honest, communicative. and pleasant. They kept in touch with me the whole long wait time and I am very pleased with my smaller Grip Harness!
