Grill CollectionReviews of grillcollection.com

Response from Grill CollectionNov 8, 2021

Thank you for sharing your feedback. Your feedback is highly valued and this have been forwarded to the management team. We apologize that our service did not satisfy your expectations. We set high standards for our business and this will definitely help us grow as a company. We pattern our stocks in accordance with the given lead time of the Manufacturers. Some of them are really having uncertain lead times because of the pandemic's effect on their manpower and production. Rest Assured, we prioritized those early orders to get the most recent stocks from the Manufacturer itself and we follow right away the decision of the customers towards their orders. Our customer's satisfaction is our number one priority. We truly apologize for the inconvenience this has caused you. You may reach our chat, phone and email support for any inquiries about our products. Thank you again and have a good one.

Response from Grill CollectionOct 8, 2021

Thank you for sharing your feedback. Your feedback is highly valued and this has been forwarded to the management team. We apologize that our service did not satisfy your expectations. We set high standards for our business and this will definitely help us grow as a company. Our Specialist is working on this issue and will definitely make sure that this will be resolved with a positive resolution. Please reach us through email, text, or call if you have any further questions while we are in the process of the claim.