GreystarReviews of greystar.com

You have double charged me every month for trash and sewer and it blaten.. especially in this time after a hurricane where we barely had a trickle of water you've got some nerve and I personally have turned you in to the housing authorities.

Ever since they took over our building everything is worse. The new concierge staff is rude, sloppy and unprofessional. Valet service is a joke. Management has no clue of what is going on and blame Greystar for all the changes. I call Greystar and they are constantly unavailable. Would not recommend their properties.

GO ELSEWHERE OFFERED ME TWO MONTHS FREE RENT IT WAS THE WORST APT NOISEY, NO BALCONY, I ASKED TO MOVE ACROSS THE HALL THEY WANTED BACK THE FREE RENT PLUS ADMN FEE UNCARING, NO SMOKING BUT THEY HAVE A DRINKING PARTY FRIDAY NIGHT 50 PEOPLE GET DRUNK, THEY DO NOT CARE A FEW ACTITIES BUT THERE COULD BE A LOT MORE FOR THE MONEY MANAGERS ARE TOO YOUNG NOTHING FOR VETERANS WILL NOT FLY THE AMERICAN FLAG OUT FRONT GO ELSEWERE LIVED HERE A YEAR MANY ARE MOVING OUT

Is there something like below one star? This lease management company even don’t worth a zero star, I met last year most of them they’re rode unprofessional, definitely you can read their faces that they don’t like their jobs or their paying is not good Lmao, the bad thing they don’t like customers lmao again. Gray star! A cheap advice Place a charity box next to your management office when a customer like me passing by definitely drop a dime in. Thanks

Shoddy business. They have 0 loyalty or respect for their customers. Wouldn’t go anywhere near this real estate business in the future. All they care about is taking your $$

4 months no signs of giving back my security deposit. Nobody in the management cares or responds back / call the customer service line, it does not even connect . Don’t they know that it is easier to give back the money than fight lawsuits?! What would it take for someone to actually help in this company?

If there is a choice of 0 star, I will rate them zero. I have lived in Well house for over a year. At the very beginning, we were happy about the living condition, convenient location, pet-friendly. Staffs are nice and friendly. HOWEVER, I discovered that landslide dropping of management standard even though front staffs are still nice friendly. But senior management presented impolite , unprofessional and irresponsive attitude towards neighbour. Some incidents can be quoted as example: Repeatedly letting unregistered cars going into private parking and ignored the security of residents property. Whenever receiving complaint, the answer is “This is just a single case, I don’t see any complaint from other residents” And this management ignorance led to fire incident on 16 June, 2022, a unregistered Mini Cooper into our private parking were on fire and at least 3 three cars were damaged and no clear report was issued till now nearly half month. Seems that even paying higher rent than the market, residents seems not deserve what we have safety and security and not even mention about to be treat fairly.

They block real reviews on GOOGLE This is my last and final review , no I will not take it off and no I will not change it, my first amendment gives me the right to freedom of speech and these are observable facts you can’t change nor deny them. I find this “community” to be lacking in the care of others, profit drives every motive in this place from the lack of follow through on the things promised on initial move in , to the lack of friendliness. Look around the “community” people are miserable. PEOPLE!! Do your due diligence before moving in here, I made the mistake of not reading reviews. However I have come to be made aware that certain residents have been sued and or asked to change their review. Without truthful , honest reviews how do you Parkridge expect things to change? You obviously are happy with treating people like they don’t matter, it’s evident in every interaction I have with team members as well as people living in the community. (Everyone is rude and unfriendly) My washer broke, I put in a work order the same day, it took a second phone call a week later from me to finally have them regretfully call to schedule a time to fix it, i couldn’t answers and they left a message, I had a friend help me that same day they called who was knowledgeable and boy was that not a big issue when I told them someone else fixed it, I had to explain it wasn’t a company but just a friend. I will never rent from any Greystar property after this lease is up and I will never recommend any Greystar property to anyone including Parkridge. There is constantly trash around the place, lease policies are not enforced by Jasmine or anyone else working for her , nor Greystar. Rules for me but not for thee. Friday nights my neighbor constantly smoke copious amounts of weed, drunk drivers speed through over 30+ miles an hour, a month ago I was almost hit by one, I saw him drinking a beer in his hand. I signed a no drug policy April 7th when I moved in, has that changed ? My neighbor lets her dogs pee all over the concrete side walk. I have made this aware to “management” who in retaliation against my complaints has done nothing to address the issue.. They choose to enforce certain policies but not others. Be careful Additional complaints that are here because maintenance doesn’t ever reach out to me and this is the only place I can put my issues: 1) My bathroom drawer has been broken since before move in, I put in multiple requests for it to be fixed and I finally gave up three months later that they not would fix it 2) smoke alarms are malfunctioning, at my own expense and for my own safety I had to out of my own pocket replace them 3) the exterior lights are constantly burned out, for my own safety I worry, the one above my entrance was burned out for two months until I changed it with my own light bulb (probably violating the lease for that but my safety is my concern and it is not the concern or Parkridge or Greystar 4) the light bulb above my car port is burned out, I would change it but I don’t have a ladder to reach it 5) my neighbor lets her dog pee all over the concrete sidewalk to my apartment and car, flies and other bugs constantly live around this area where the urine builds up Note: this is not defamation, everything stated is based in truth and observable fact, ALSO ALL PERSONAL INFORMATION HAS BEEN REMOVED FOR THE SAFTEY OF ALL Note 2: I fear retaliation from my management for bringing up these issues, they are concerning to me and I feel they should be concerning to Parkridge and Greystar but clearly they are not