Zohair H.
Great customer service.
So I rated Greentoe five stars because of my experience with them. I just used them for the first time and I ordered a $2500 tv from them. The retailer shipped it and it came in broken. I was disappointed so I wanted to call Greentoe and let them know. However Greentoe doesn't have a call in center, and they only communicate through email. I was really nervous because I was scared I was out $2500. However they got back to me within the day and looped the retailer in on the email chain. I explained the situation and the retailer sent fed ex to pick up the TV the next day. I ordered another one and this time it came in great and it's on my wall and works. The lowest price for the TV on Amazon was for $3000. I got it for $2500 including tax from an authorized seller of LG TVs. My refund showed up in my bank account after a week. I like they are so communicative and always reply to my emails. They were courteous and professional. It also creates an evidence of record, unlike a phone call so that actually worked out well for me. I also got a soundbar from greentoe that works really great too. I love the tv and soundbar but overall I really appreciated the customer service. I would 100 percent recommend Greentoe.



