Great Southern BankReviews of greatsouthernbank.com

I still have one term deposit account in GSB and will be closing it at maturity. I uploaded a completed Term Deposit Action Request on the GSB online website to close the account and send the funds to an external account but one week later, the online system is yet to show that. Last year I had the same trouble closing a GSB account . I also tried to send $4,000 to myself in an external account. It blocked that, then unblocked it. So I tried to send it again and it said sorry you are over your daily limit. It included the blocked/unblocked one. I called GSB customer service and whilst the officer agreed with me its crazy could not do anything to change it. So I had to wait till the next day to do it. What should be easy to do has become difficult at GSB, that's why I'm closing all my accounts there.

Would not use Great Southern Bank Business. I forgot my customer number after I accidentally deleted the welcome email. 5 weeks later I still can not access my accounts at their customer service is email or chat only with no calls. Their Non business accounts can take call but they are overseas (outside Australia) call center and are always unable to help.

Applied to open a business account and got an email with an account number and a note saying someone will be in touch, that was 6 weeks ago. Crickets. Sent an email following up, also crickets.

Avoid Great Southern Bank. There is no Customer service. They deliberately attack Customers and make false reports to credit reporting bodies. They have no ethics or morals. There's no accountability and no rationale for billing.

Wow only one person had 5 stars everyone else 1 star so you better fight the fake review of 5 stars hahahah

Great southern bank Melbourne Vic Australia .

What a disappointing experience. I have a great credit rating but was declined without any explanation. I requested an appeal and got a very blunt email saying that their decision is final. I would not recommend them.

Applied for a business transaction account after seeing online that I could “apply and be banking in 5 minutes.” In reality, the application took considerable time, and after several hours with no update I contacted support. Without my request, my enquiry was escalated as a complaint. The following day, my application was declined with no explanation or prior communication. Very disappointing experience. The onboarding process does not reflect what was advertised, and the lack of transparency makes it difficult to trust the service.