Great Southern BankReviews of greatsouthernbank.com

The staff at the Dandenong Branch were all fantastic. We approached them to change our bank accounts and spoke to Gucci. She explained everything to us, gave us as much information as possible and set up accounts and assisted husband with his internet banking (he's a techno tragic!). We had to contact a few times to follow up delays (not GSBs fault; they were caused by our previous bank not providing us with requested information). We were always greeded by name (even though we had only just started coming in) and, if Gucci wasn't available, we were assisted by Kristen or Belinda who were also brilliant.

Amazing customer service at Blacktown branch with Rhiannon!

Everyone gets tired of waiting on phone .I had a lovely exlerience on Tuesday 14th Julyi had forgotten password and was blocked.A lovely lady named Preeti helped me.Thankyou Preeti great customer service.A+

Been with them for 10+ years and found them easy to work with. Consistent with better interest rates on savings accounts. Good phone service and good chat help on business+.

Been a 10+ year customer with Great Southern Bank, and banked at many different branches in various towns. I appreciate the way they handle security. I hope that it continues. For a larger bank, I still feel that my account(s) is safe from unauthorized access.

We have been with GSB formally CUA for 38yrs, had no problem what so ever. I live in Melbourne & I find they are great, especially with their fraud. As for customer service it is not out sourced. Best bank ever.