Great ClipsReviews of greatclips.com

I was a walk in. Waited 30 minutes as I watched 3 people whom arrived 25 minutes into my wait get service ahead of me because they checked in online. It wasn't busy only 2 customers getting haircuts. I get the online check in is a useful tool. You don't treat your regular,good tipping,easy men's haircut customer with such indifference that way. I emailed GREAT CLIPS CUSTOMER SERVICE two weeks ago and never heard back. This company could care less about how their franchises operate in regard to customer service. I ended up find a locally owned barber who $4 more took her time and gave me a better haircut then I ever received at great clips. Old fashion show up and wait your turn. Had I been informed at great CLIPS about how many people were ahead of me because of online check in I might have been more understanding. I won't be using GREAT CLIPS again.

Windmill and Eastern location Las Vegas signed in online, said 11 minutes, had to wait over 25 minutes. I observer the gal who was going to cut my hair she did a poor job cleaning her area. and when she called me up to sit in the chair, I ask her if she was going to clean the chair and offer a new apron she no we don't clean chairs, I ask what about your instruments, she stated she did, I seen her wave the hairdryer over her instruments a few times, I guess that was cleaning them. Never going back!!!

At greenwood sc checked in on line - wait time was 34 minutes in ten minutes it jumped to wait 69 minutes - went to salon - spoke with attendant explain - her reply was oh well and laughed!!!!!

Wrost service ever. Never ever going back. The lady doesn't want to trim the hair shorter, once she applied trimmer level 4 cut. My hair was not done yet, but she would charge me extra for trimming more.

Hello,  I, Gregory got my haircut by Katina at Great Clips Cloud Park Plaza on 08-23-2021 @ 6:50 pm. I left the salon.  My wife was next door getting food. She came to the car looked at my hair and immediately said you have to go back in she totally missed cutting the back of your hair.  She did not box my cut as she was told. She cut the right shorter than the left. I went back in and she was rude to put it mildly. She said well your hair grows that way. True idiot I'm thinking my hair does grow to a point that's why you box it, you should know your job! She then said well you have a bump there yes I do and it's not in the way. She quickly boxed my hair. I use to get my haircut at this location but haven't been in a long time because of the poor service. I can see why this location only has 1 star. I now go to Miller Lane where they are friendly, don't rush and treat you with respect. If Katina worked for me she would be fired! Sent from my T-Mobile 5G Device

This company should be located in a third world country! You have absolutely no right to call yourselves Americans! You are just low life thieves. You workers are not qualified to clean the hair from the floor, let alone cut it! You increase the price every month or so. You don't deserve to be in business. @#$%^&*!

The ladies working there were too busy talking to each other to pay attention to my haircut which one completely messed up. She didn't care when I asked her to correct it, only made it much worse! After she trashed my hair she actually wanted payment in full. You'd be better off giving a 4 year old a sawzaw and asking then to cut it! I would give only a quarter star if possible and that would be for the fact they had ac on a very hot day!

Worst haircut in 30 years. My hairdresser retired and I needed an emergency haircut. I told the girl to follow the style I had, just shorter and to taper the back on my neck. She cut it so fast I hardly knew what she was doing and before I could say anything she shaved my sideburns with electric shears and my neck too when I saw the back it was pretty much cut exactly like a man’s cut in back with a two inch strip of white skin showing from where my hair had been for most of my life. It makes me look much older. I am embarrassed to go out. It was at the East Main Street salon in Spartanburg, SC