Ken
Good video
Good video. guys you top
Great Clips is listed under Hair Care & Styling.
Great Clips (greatclips.com) has 603 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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603 approved reviews, newest moderated first
Ken
Good video. guys you top
April D.
I went for a haircut today, I have been there before but it has been quite some time. the woman at the register remembers me from before, hence knows or remembers the cut I get. she tells this other person that I'm theirs. I can just tell this person is new & probably isn't trained on my haircut which is a bob. This person sprays my hair down with water while asking another girl how to cut my hair,as I'm thinking I should be either saying forget the haircut or ask for someone who knows what they are doing. I say nothing while my hair is being cut just straight all the way around. This person then asks another stlyist to check their work. The stylist said it was all straight with no angle & one side was longer then the other. She continued to cut my hair all over again. My whole point of why even give this person myself knowing the cut I get with precise cuts, why waste both of our time & if this person doesn't know what they are doing why are they there? I paid the usual amount & left the person who originally made the mistakes a tip. I looked at my phone I was there for over an hour ! I was nice throughout the entire time & not even an apology from either person. The next person that sits in their chair may not be as nice as I was or be as patient, all haircuts require special cuts or angles , if a person can't produce what is being offered they should not be working there.
Sonia M.
The worst customer service! My 80 year old grandmother who recently suffered a stroke walked in for a haircut and was told that she had to make an appointment online and she told them that she didn’t know how to do that if she could wait if they can squeeze her in. They were irritated and said fine. Then after a little over an hour she had told them she had to run to her appointment with her doctor but she would be right back. She went back after about 45 minutes, she proceeded to wait for about 2 and a half more hours before they closed and basically kicked her out and said “sorry we didn’t have time to squeeze you in” That was just plain mean!!!! Why make her wait for almost 4 hours in total and then not even serve her. My poor grandma barely gets around because of her health and then to be treated like she doesn’t matter, her time doesn’t matter, is so upsetting! BBB has been notified!
Sonya C.
I came to this salon previously to get cuts for long hair, but warning if you are coming for a styled hair cut. I came in after covid to get a long textured bob, and they put to many choppy layers on one side. I came back in to get it fixed, and she put more layers in which was even more choppy. It was completely uneven from one side to the other and looked bad. I came back in for a third time, third sylist, and he gave me a "Karen" cut. I had a photo, I told him what I wanted, and I told him exactly how much to take off. I even took my fingers and showed him in the front and back where it needed to start in the front and end in the back. I am very unhappy, this will take me 2 months to grow out so I have enough hair in the back again. I will NOT be going back to Great Clips.
Ron C.
Knoxville location at 113 Moss Grove Blvd. I signed in on line from home, pulled in parking lot and was waiting because my wait time on line kept going up and down and a few minutes later watched a “Little House on the Prairie” family unload from a van.. after a few minutes I went in to see where I was, my name was top of list.. but because the family has kids and told the workers the on line wasn’t working, I got bumped behind two of their kids.. no supervision; the kids were kicking a ball around in waiting room hitting the walls, chairs and other customers waiting. Did they stop it from happening, Nope! Then the hairdresser decided to take photos of the “Little House on the Prairie” family.. total zoo, will not go back! If I could rate a -1, I would.. need a manager who does their job
Mary R.
This week I went to the Great Clips in Thatcher Woods on Belmont. I usually have been asking for one stylist, as she gives a very good cut. She was not there, and the cut I received from TAMMY was excellent. She took the time to listen to all my request for styling, and she did a really great job. She was friendly and pleasant a bonus for sure.
Frank T.
I finally found someone that can cut my hair, it looks great. I don't think it's easy since my hair has a mind of it's own. But she obviously knows what she is doing and it looks great in no time. I am so happy for that, Lake City, Fl Great Clips.
Cray
Took my daughter in for a cut. She has very long hair and wanted some kind of style to it, as it's all one length. We asked for face framing layers and curtain bangs. We even showed a picture of what we wanted. What did we get? 1 layer in the back 1.5 inches above her long hair. And the bangs?! Lawdamercy! Remember in the 90s we'd cut those two little side pieces to fall on either side of our face when we wore a ponytail? Yeah, something like that. Literally 1/4 of an inch wide and called them curtain bangs. She was scared to go back in and ask her to fix them, so I did what any other mom would do to help her little girl. I watched a Brad Mondo video and handled business and it looks FANTASTIC. No thanks to Oxford Great Clips.