Great ClipsReviews of greatclips.com

i made an online appointment at the green hills great clips nashville location to get my hair cut on wednesday at approximate 2:07pm. my computer showed there was a 35 minute wait, so i arrived at the location approximately 2:45pm only to be told by the ONLY hair stylist still left in the building that SHE WAS CLOSING GREAT CLIPS in order to pick up her child at school, that the other hair stylists had already left to pick up their children at school, and that i would have to come back another time!!! the location showed there were more than a dozen names on the list waiting for their appointments, the computer now showed the wait time to be seen was 90 minutes, yet all the customers were kicked out???? i told the stylist that i could not come back later. her response was that "her child is more important than great clips or my hair", and she "had to do what she had to do". i was told to leave in no uncertain terms, because she had to lock up. is this what great clips has degenerated into? employees closing locations in the middle of the day despite appointments? with zero thought or regard to their customers??? no notice whatsoever.......continuing to take appointments knowing customers are driving to the location to be met with closed/locked doors???

Let me start by saying I have been going to Great Clips on Broadway for 8 years, and the same gentleman for 2+ years. When I pay 24.95 ( including a $5 tip) for a less than an inch trim and didn't even get my hair wet, I feel not only ripped off but neglected. I could have gotten a better trim, but also some actual give a sh!t from the local college that would have cost me...what $8 I am generally disappointed. I mean really, that is just bad business. And when I told him he should take off a bit more, he said he did what needed done. So, so disappointed. I will NOT be going back. I have recommended this location to tons of people, and will do so no more. I used to love going in and talking to my stylist, now I'm nothing but a number and the next on the list. Hope the new space is worth it. Goodbye Great Clips. 2200 W Broadway Council Bluffs, IA Sadly, Tammy Gustin

Made an online appt at the gateway plaza mansfield ohio location and arrived at my appt time. Another person walked in as I arrived and when asked, told the lady checking people in if he made an online appt and he said no. She said he could just walk on back and then proceeded to ask me if I had an appt. I said yes and told her my name. She said she was sorry, she should have asked and now I'll have to "wait a bit". I waited for a few minutes and then left. While getting my hair cut just down the road at gamecuts,, I get a phone call to see if I'm coming back. I laughed, said no, and hung up.

I went for my haircut today. Had a picture on my phone of what I wanted. We talked about it I let her cut my hair. Then she hands me the mirror to look at it. I then asked her if she's going to put product in it and style it. As it was a new style for me, I didn't know how to style it myself. She expected me just to pay and walk out. It really looked terrible. I was going to go do some shopping, I sure didn't want to go looking like this. She went to go get the flat iron and told me it would be an extra $25 for her to style it. I said are you kidding me if I would have known that I would have never come here. Now I'm not going to know how to do my hair. So if you want a new style, don't go to Great clips. I will never go back there.

I really Like the Great Clips at the Brick Plaza on the Macloud Trail SW of Calgary where Victoria works as a hairdresser, Victoria knows how to cut my bangs properly and always gives me a wonderful hair cut. Great Customer Service, Victoria is friendly and does a great job of my hair cut. I am NEVER disappointed. I have going to Victoria for a number of years now and the prices are good at Great Clips.

Very clean and friendly. Ashley Farley cuts my family hair. She listens and gives suggestions. Ashley is very professional.

Do not go here if you like your hair. She butchered my hair. Didn't listen to what I asked for or didn't know how to do it. It's too much to write here and I can't include photos, but trust me, don't go to 10706 Ironbridge Road, Chester VA 23831. I am a regular Greatclips customer at many different other locations.

Hello 7/8/22 7/20/22 8/4/22 We are DENIS and CAROLYN HORMAN-BURKE 308 Person st Runnells,IA 50237 Tele 1 515 669 1834 We have been regular GREAT CLIPS customers for quite a few years, usually at the franchise in PLEASANT HILL,IA, and always leaving generous $tips. The week of july 1 2022 was an exception.My wife got an $85 perm at the franchise in ALTOONA,IA. All began going downhill when she was informed that her DISCOVER card was not an acceptable form of payment. wwwcurlcentriccomgreat-clips-prices What Forms of Payment Does Great Clips Take? Great Clips accepts all major debit and credit cards, including Visa, Mastercard, Discover, and American Express. Many locations have also started taking contactless payment methods like Samsung Pay and Android Pay. Unfortunately, most do not accept checks as a form of payment. Later that day she noticed a fairly large area at her right temple was turning a light yellow cast.Her 82 yr old hair is normally a light siver gray.The next day on saturday jul 2 the area was a more pronounced yellow. She stopped back into the GREAT CLIPS in ALTOONA,IA to make them aware of her problem. She was informed that it was not GREAT CLIPS problem ,and they had never seen such a thing,and they did not intend to rectify the condition in any way,and that the yellow was likely caused by some sort of her medications. I was sitting out in our car ,and when she returned and told me how she had been treated,I naturally became very irrate and went into GREAT CLIPS and let them know how I felt about their second rate actions .GREAT CLIPS informed me that I would have to leave the premises.That ,to me was not the solution I expected ,and they put me on the phone with a ‘manager’.who told me to settle down ,and another manager would be calling us on Tuesday july 5.The second manager did ,in fact call us tuesday jul 5 ,and basically repeated the very same dialog that was initially told to my wife on Saturday july 2 ,and the yellow area was my wifes fault ,and BTW my wifes follow up trim,in a few days, that is part of the perm cost of $85 would not be allowed,and that GREAT CLIPS would discontinue all follow up perm trims,now and in the future.This I considered to simply be a very spiteful and arbitrary action made by a representative of GREAT CLIPS to “get even” ,instead of diffusing the situation. My wife washed her hair 2 days later and the yellowing disappeared ,I suspect it was caused by perm chemicals not being completely and thoroughly rinsed during a perm step. I have not been able to find out who owned this GREAT CLIPS franchise ,in order to make them aware of this sorry event. Thank you Denis and Carolyn burke Runnells,ia 50237