LivelyReviews of greatcall.com

At 79, and not comfortable with technological devices, it was with trepidation that I decided to try setting up my mobile call gadget. "Knowing" I couldn't succeed without additional help, I followed the guide provided with it and quite unbelievably managed to activate this marvelous equipment. The patient man assigned to help, and who was working with me to set up and test the system, had a calm demeanor, which allowed me to believe I could actually do it without someone sitting right next to me. Wonderful PR gentleman who gave me confidence!

Expert service with friendly respectful people and no pressure sales. Always willing to help to customize to your needs. Billing is simple easy to understand with hidden fees or price hikes. No contracts.

I utilized the call in center to set up the phone for my mother and the process was easy and the staff delightful to work with. I had the same positive experience when I had to cancel service when my mother died.

Great Call is always available, I use it when I have an emergency. The on line is easy to navigate.

Great products and service people are helpful and available. My only real problem is the Lively lanyard connection is plastic and breaks easily. Also, part of the problem is it is hard to put back on. I still can use it in my pocket or in the wrist band but the lanyard makes it more accessible.

I recently contacted customer service and had my problem taken care of immediately. The woman who took care of me was so helpful and pleasant and eager to see my issue resolved.

The phone and the service is just as advertised which is why I gave it a 5 star rating.

great people to work with