LivelyReviews of greatcall.com

The Jitterbug Smart phone is truly a product that delivers what it promises. My mother is not tech savvy at all. She has had regular smart phones in the past and quickly became frustrated with them. The Jitterbug smart phone is a Godsend. She was quickly able to master its use and has more confidence in her level of independence! The folks at the Great Call call center are helpful and very professional as well. Great experience!

With my old carrier, every "upgrade" was a massive learning experience! Dial-tones became ring-tones, then, later, alerts or something else. Getting from one function to another was an ever changing litany of more buttons to click with never an explanation.

Easy to set up and use.

Easy to set up (deal direct with Great Call). Big buttons and nice screen so I don't need readers. In credible mike; it picked up the dog lapping water across the room. CRYSTAL clear speaker; I can hear clearly after many years of jet engines and gun shots. The only thing I'm not sure about is the ringer (I haven't received a call yet). The bottom line is it's better than my old cell phone. Would buy again.

The Jitterbug was so easy to setup. Great Call has a fantastic user interface online that, truly, other major cell phone brands should adopt. The phone takes a bit to get used to, but our grandmother finds it so easy to use, the buttons are large enough for her to read, and the display is simple enough to learn rather quickly. We would definitely recommend.

I bought this phone for my Mom who is in Memory Care. She has been able to answer calls easily and get her voice mail by simply answering yes. I don't think she would be as successful if she had to push buttons to make calls or get her messages. It took a couple of days but she now checks her phone for missed calls and can call back by just answering yes. I like that you can chose an actual ring tone. Also, the monthly plan is very affordable. So far it's been a great purchase!

GreatCall Medical Alert has the worst customer service known to man. I usually don't take the time to complain about companies but I have to warn other potential customers to definitely avoid them. For your Medical Alert service, make sure to use LifeStation which I have switched to. Check their reviews and you will see why so many people prefer LIfeStation to GreatCall!! Due to their mistakes they are trying to bill me a couple of extra months when the service was not even connected. A supervisor by the name of David is threatening calls from collection services over $51 that I can verify their service was not even connected...I will make sure that they will pay more than $51 in bad publicity!!!! Plus the other reason I switched to LifeStation is that GreatCall does not have an emergency pendant/help button that will hold a battery charge for over 24 hours and LIfeStation easily beats that with a battery that lasts 4 YEARS!!! AVOID GREATCALL MEDICAL ALERT

this was the best thing for me i have had a stroke and one knee replaced i feel much safer now that i have this.