gravastar.comReviews of gravastar.com

I really love the sound it makes and even though it took awhile to get here I still love it I'm having a great time using it :)

Was sent a bricked v60 keyboard that didn’t even turn on. Gravastar replied to me asking me to take down the 1 star review before they even tried to help me. I told them I would not until I received my refund or a replacement. After that answer, they stopped answering me completely. After going to their social media (and them blocking me for letting people know what happened) they sent me a FAKE SCREENSHOT of them “accepting a chargeback” that my bank knew nothing of. I called them out on that also. No answer again. They literally scammed and stole $225 from me and think they can get away with it by not answering emails, blocking on social media, not giving a refund. Well I’m not stopping until I get what’s rightfully mine. DO NOT BUY FROM THIS COMPANY. Nice hardware but unfortunately they have a terrible reputation that they actually deserve and SCAM

Quality products and work flawlessly.

Habe am 2.1.26 eine Bestellung aufgeben. Am 7.1.26 habe ich nachgefragt wie der stand ist. Am 8.1.26 kam die Antwort das das Lager überlastet sei und ich noch bis zum 5 Werktag warten soll und mich sonst nochmal melden soll. Am 9.1.26 ( 5 Werktag nach bestellung ) erneut nachgefragt was der Stand ist und am 12.1.26 die Antwort das auf einmal ein Teil der Bestellung nicht mehr Lieferbar ist. Daraufhin um Stornierung und Rückzahlung gebeten seit dem nichts mehr gehört. Sehr Traurig Kunden so zu behandeln Update 15.1.26 : Man wirs von Gravastar dazu aufgefordert vorher seine Schlechte Trustpilot bewertung zu ändern/löschen bevor man sein Geld wiederbekommt. Update 16.1.26 : Mehrfache Stornierung wird ignoriert und die Ware wird einfach Versendet. Update 20.1.26 : immer noch keine ware erhalten und kommunikation mit gravastar grottenschlecht. Man soll deren fehler ausbaden und die ware zurücksenden falls diese jemals ankommt ( laut sendungsverfolgung nicht ma unterwegs ).

The first shipment arrived damaged. I had paid for\n Undamaged deliveries, it was honored and replaced in a reasonable amount of time.

The experience in purchasing two keyboards, a replacement set of keycaps and a gaming mouse, has all been truly excellent. The quality of design and build of the hardware is very high indeed and certainly more than I was expecting! These are absolutely excellently designed keyboards and mice that serve their purpose very well, they feel great, very solid and have a very fine level of switch action and working. They are a really gorgeous experience to work on. The shipping has been more varied however. Some from the US has been straightforward but from Asia was rather slow with one particular shipment arriving with a badly torn outer containment box - luckily all was fine inside, but it was pretty bad shipping that had occurred. But of the hardware design and quality - have no fears - the Gravastar folks are doing an exceptional job with their gear!

Fast delivery, keyboard and mouse quality is amazing as well as design. 10/10 :)

Very satisfied with my order, fast shipping aswell!