RLM
sales persons competitive
Our sales person was new. She needed a little bit of help on setting up our delivery, but had difficulty getting any from the other sales persons. Finally, one did show her what she needed. The manager was not there. She should have had someone assigned to assist her if and when needed. I believe in helping one another. She was very pleasant and wanted to help all she could. When our furniture was delivered, I found a problem and the delivery person made note of it. He said the couch would be replaced. When I did not hear anything, I called our sales person only to find out that she had quit due to the atmosphere created by the other sales people. My couch has been replaced, and at this time we are very happy with the furniture. However, I am disappointed in how your sales people treat one another.
Response from Grand Home FurnishingsFeb 9, 2017
Thank you for taking the time to Review us...if you would like to contact Customer Service 1-866-472-6343 we would like to know which store you dealt with so we can address the issue you had. Thank you for your business.



