GPD StoreExplore the latest GPD Handheld Gaming PCs, Ultrabooks, and Professional Netbooks at GPD Store. Discover innovative devices like the GPD Duo dual-screen laptop, the powerful WIN Max 2, and the compact WIN Mini. Enjoy fast shipping and high-quality products designed for gaming, work, and productivity. Stay ahead with cutting-edge technology and exceptional performance.
GPD Store (gpdstore.net) has 218 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Appliances & Electronics · Sheridan, Wyoming
Excellent
Appliances & Electronics · Sheridan, Wyoming
Excellent
Appliances & Electronics · Sheridan, Wyoming
Excellent
Appliances & Electronics · Sheridan, Wyoming
New
218 approved reviews, newest moderated first
customer
Had an issue with the fan of a GPD product I ordered that they distribute; they very quickly helped me by getting a replacement fan sent out. Product issue wasn't their fault. Their Discord support is really responsive.
Response from GPD StoreJul 17, 2026
Thank you for the awesome review. We really appreciate your understanding regarding the hardware issue. Our Discord support team always aims to be as fast and helpful as possible. Enjoy your GPD device!
marshall K.
Great experience fast shipping excellent!!!
Response from GPD StoreJul 17, 2026
Thank you so much for the 5-star review! We are thrilled to hear you had a great experience and that your order arrived so quickly. Getting your items to you fast is always our priority. Thanks for choosing us, and we hope to see you again soon!
Sasha O.
I've been using GPD's products since 2019 when I bought the Pocket2 on Indiegogo. These machines have been the best investment I've ever made. They literally set the gold standard in terms of a reliable mobile workstation. And every year, they set the bar higher. I have faith in their products and their future. If you need reliable equipment for your craft, GPD is the only way.
Response from GPD StoreJul 15, 2026
Thank you for the highest praise! We are honored to be considered the 'gold standard' for your mobile workstation needs. Having you with us since the Pocket 2 in 2019 is amazing, and we love knowing our hardware has reliably supported your work for all these years. We're excited for the future and look forward to keeping you equipped with the best pocketable tech possible.
Jay
I ordered a product that ended up not working. Customer support was very helpful and professional. They were able to provide a solution that worked for me. I got a new product that works great.
Response from GPD StoreJul 3, 2026
Thank you so much for the 5-star review! While we always hope our products work perfectly right out of the box, we are so glad our support team was able to step in and make things right for you quickly and professionally. It’s wonderful to hear that your replacement is working great! Thank you for your patience throughout the process, and please don't hesitate to reach out if you ever need anything else.
Pacco
The Product works very good delivery was fast
Response from GPD StoreJun 29, 2026
Thank you so much for the 5-star review! We're thrilled to hear that the product is working great for you and that it arrived quickly. Enjoy your purchase!
Kristopher S.
Shipped extremely fast and it is a awesome little propduct that does exactly what it is designed to.
Response from GPD StoreJun 25, 2026
Super fast" is exactly what we like to hear! Thank you so much for the 5-star review. We are thrilled that your order arrived so quickly and that the product is doing exactly what it was designed to do. Enjoy your awesome new gear, and thank you for choosing us!!
Kingof “kingofx” X.
I can't check the order status. I am buying the same part a second time because the Amazon gpd store won't honor my return and gpd support wouldn't help either. They said I ordered the wrong part and to return it when I definitely did not order the wrong part and it just doesn't work. So I am forced to buy the part directly from gpd in order to get any support. So I am buying this because the product may be defective and customer service basically didn't provide any customer service. The link in the email to check order status just links to the main page. So here I am like a week after ordering and they haven't shipped anything but are asking me to review the order process.
Response from GPD StoreJul 10, 2026
We are sorry to hear how frustrating this experience has been, and we appreciate that the original order-status link added further confusion. We have reviewed the case history carefully. The original concern relates to an earlier purchase made through Amazon, where you reported that the KVM module’s HDMI/video input was not being detected. Our support team replied with troubleshooting guidance, including checks for the video-capture-device settings and relevant Windows permissions, but we did not receive a follow-up confirming whether those steps resolved the issue or whether the item remained faulty. Your later order placed directly with GPD Store was separate. It was initially on backorder, which delayed dispatch; it was subsequently shipped from our US warehouse, and the carrier tracking now shows it as delivered. Since your review, our support team staff have made multiple attempts to contact you directly to confirm receipt and offer further help, but we have not yet received a response. If you have not received the order, or if either KVM module is still experiencing an issue, please check your inbox and junk/spam folder for our messages and reply directly, or contact our support team with the relevant order details. We remain ready to investigate and help with the appropriate next steps.
Ethan H.
I love the product staff were realistic, honest and actually ended up fulfilling the order quicker then expected after the hiccup, my only issue was the site, the tool is essential part of my requirements to fulfil my own duties and I needed it immediately so I purchased a model that still cost nearly $4000 but wasn’t exactly what I wanted but the one I got said was in stock with couple days guarantee delivery, when I messaged I was then told none in stock be a couple weeks and like I stated appreciate the honesty and realistic approach and it ended up coming with in about two weeks so staff 5/5 but experience gets 3 star. I do love the product though just needed more ram but Thankyou and non the less there’s bigger problems to fuss about
Response from GPD StoreJun 22, 2026
Thank you very much for your kind and honest review. We're really pleased to hear that you love the product and that our team's communication and honesty were helpful throughout the process. We're sorry for the confusion and inconvenience caused by the availability/delivery information shown on the site. We completely understand that this was critical equipment for your work, and that the stock issue meant you had to make a compromise on the exact specification you originally wanted. Your feedback is appreciated and will be used to help us improve how we display stock and delivery expectations, so customers have the clearest possible information before ordering. Thank you again for your patience, understanding, and for choosing us.