THE LISTReviews of gothelist.com

Response from THE LISTNov 3, 2021

Thank you for taking the time to provide us with feedback, Bayan. All feedback is essential for us to grow. I've looked into your case personally, and I apologise for the apparently delays. I'm happy to note that our Customer Care team have been in contact with you multiple times in regards to your orders and this has been resolved with the relevant teams. Should you wish to discuss this further, please contact us on [email protected] - addressing the subject to the Customer Care Manager. Your Customer Care Team, THE LIST

Response from THE LISTOct 14, 2021

Hi Devyn, Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. We are committed to provide the highest level of service and would like to hear more about your personal situation. Please email our customer care team at [email protected] and one of our customer care representatives will get back to you shortly. Please rest assured that we will do our best to support you resolving the matter. Your Customer Care Team, THE LIST

Response from THE LISTOct 14, 2021

Hi, Thank you for taking the time to share your feedback. We are sorry we let you down by not responding promptly. Please accept our apologies. We can see that our Customer Care has been in touch regarding your cancelation, and this already been resolved. Please rest assured that we will share your feedback with the appropriate teams. Your Customer Care Team, THE LIST

Response from THE LISTOct 14, 2021

Hi Indigo, Thank you for reaching out with your feedback. We are committed to provide the highest level of service and would like to hear more about your personal situation. Please email our customer care team at [email protected] and one of our customer care representatives will get back to you shortly. Please rest assured that we will do our best to support you resolving the matter. Your Customer Care Team, THE LIST

Response from THE LISTOct 14, 2021

Hi Omnia, Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. We can see that our Customer Care has been in touch regarding your order, and that this issue has already been resolved. We've shared your feedback with the relevant department to make sure our customers' future experiences keep improving. Your Customer Care Team, THE LIST

Response from THE LISTOct 14, 2021

Hi Kiya, Thank you for raising this matter and giving us an opportunity to perform even better. We apologize if we didn't meet your expectations. Providing our customers with an exceptional shopping experience is incredibly important to us. We would love to make things right if you give us another chance. Therefore, could you kindly contact us on [email protected], so we can further investigate your case? Please rest assured that we will do our best to support you resolving the matter. Your Customer Care Team, THE LIST

Response from THE LISTOct 14, 2021

Hi Kristen, We are a little backed up on emails right now, so I apologize that you haven't heard back from us just yet -- I promise we will respond to your emails as soon as we can! We are very sorry for the inconvenience caused with your order. We can confirm that our Customer Care team is working on this for you now. Please hold for further updates via email. Your Customer Care Team, THE LIST

Response from THE LISTOct 14, 2021

Hello, Thank you for taking the time to share your feedback. We value your opinion and see it as an opportunity to learn and improve. We apologize if we didn’t meet your expectations. Providing our customers with an exceptional shopping experience is incredibly important to us. Please rest assured that we will share your feedback with the appropriate teams. I’ll personally look into your case and get in touch with you shortly. Should you wish to discuss this further, please contact us on [email protected]. Your Customer Care Team, THE LIST