THE LISTReviews of gothelist.com

Response from THE LISTSep 29, 2021

Thank you for reaching out with your feedback. I've looked into your case personally, and have responded to your email in regards to your order. We want to ensure we give all of our customers the best service all of the time. We're sorry we missed the mark on this. Please follow up via email so we can discuss this personally. Your Customer Care Team, THE LIST

Response from THE LISTSep 28, 2021

Thank you very much for sharing your feedback with us. After checking, I can see that your order is processing at the normal and advised speed. I've responded to your query via email. Your Customer Care Team, THE LIST

Response from THE LISTSep 27, 2021

Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. I've looked into your case personally, and have responded to your query directly. We apologize if we didn't meet your expectations. Providing our customers with an exceptional shopping experience is incredibly important to us. Your Customer Care Team, THE LIST

Response from THE LISTSep 27, 2021

Thank you for taking the time to share your feedback. I've personally looked into your case, and can see that you placed an order with us earlier in September 2021. I can see that we provided an update via email on 20th September 2021. Can you please confirm if you received this update? I have sent a follow up email now also. We apologize if we didn't meet your expectations. Providing our customers with an exceptional shopping experience is incredibly important to us. Should you wish to discuss this further, please contact us on [email protected]. Your Customer Care Team, THE LIST

Response from THE LISTSep 22, 2021

Thank you for taking the time to share your feedback. We are so glad to hear you loved your order! Please always share your feedback with us; this is how we keep learning and improving. Your Customer Care Team, THE LIST

Response from THE LISTAug 13, 2021

Thank you for taking the time to share your feedback. Our apologies for any inconvenience. I've been unable to locate your order that this is in regards to. Please do send us an email directly to [email protected] marked for the attention of our Head of Client Relations and we will ensure you have a prompt response. Thank you, THE LIST

Response from THE LISTJun 21, 2021

Dear Sophia, Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. We can see that our Customer Care has been in touch regarding your Chanel Caviar Leather Flap Shoulder Bags. We apologize if we didn’t meet your expectations. Providing our customers with an exceptional shopping experience is incredibly important to us. Please rest assured that we will share your feedback with the appropriate teams. I’ll personally look into your case and get in touch with you shortly. Your Customer Care Team, THE LIST

Response from THE LISTFeb 18, 2021

Dear Lori, Thank you for reaching out and our apologies for any inconvenience. We are sorry we let you down by not responding promptly. Please accept our apologies. We've reached out to you via email to confirm that we've resolved everything for you. Your Customer Care Team, THE LIST