THE LISTThe First Luxury Social Shopping Network.Shop curated luxury fashion, watches, jewelry, interior and art from the world's best boutiques online at THE LIST.
THE LIST (gothelist.com) has 202 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Tenex F.
Legit!!! Had my doubts but communication was amazing and they stuck to the time said on the website.
Response from THE LISTDec 28, 2023
Dear Tenex Fn, we’d like to learn more about what happened. Please can you provide us with your order number or your email address so we can take a look at your order and take the proper next steps. THE LIST
Sussan
Amazing prompt cordial customer service thank you so kindly
Response from THE LISTDec 4, 2023
Hi Sussan, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. THE LIST
Jim R.
Good merchandise and good price, but it was hard to find what I was looking for. The sort filters didn't really work (by brand), and the when I decided against something I had to go through the entire category again, rather than just picking up where I left off. Also, the sign-up discount wasn't clear on the invoice at check-out. I received the discount, but I wasn't sure I was going to at check-out, and I almost decided against the purchase.
Response from THE LISTNov 29, 2023
Thank you for taking the time to share this experience with us, Jim Ragsdale. Details like these are vitally important to us so we know what we can do to make it better next time. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach out to us at [email protected].
John Smith J.
All good with my order. Received my item in 5 working days. The item was exactly as it was in the description and in the pictures, really well packed. Good prices. I will order again for sure. Recommend
Response from THE LISTJul 10, 2023
Hi John Thank you very much for your feedback! THE LIST
DA
. If I could give minus stars I would. They have taken money for goods which have never been received and also never responded to any emails. EDIT - Issue now resolved
Response from THE LISTMay 18, 2023
Dear Dawn, thank you for bringing this issue to our attention. We wouldn’t be able to improve our service without people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately. THE LIST
KHALID A.
The order was placed on the site on a date 02-03-2023 and the order was canceled. Until now, they have not returned the purchase amount, and the e-mail has not been answered
Response from THE LISTMay 16, 2023
Thank you for sharing this honest feedback, Khalid Alzkeri. We apologize for not meeting your expectations. Please know that our team is working to have this issue resolved as soon as possible. THE LIST
Leo
Perfect experience. Received my package in two working days.
Response from THE LISTMay 8, 2025
Hi Leo Thanks so much for sharing your experience with us. THE LIST
Abe S.
Shipping kind of sucks, but great prices and team
Response from THE LISTApr 12, 2022
Thank you very much for sharing your feedback with us. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
