GoSkydiveReviews of goskydive.com

Booked a skydive for me and my partner as a birthday gift. Including a camera package for my partner. Total cost was £700. The date we booked was cancelled due to weather, understandably.. the 2nd time it was cancelled again due to weather. After this we decided the time we wanted to do it had passed and so requested a refund. This is when the problems really started. Point blank refused to offer any kind of refund. I spoke to the manager Josh who clearly uses chatgpt to send responses. Explicitly told me no refunds would be issued. Went ahead and claimed the money back through my bank, including deposit that I would have agreed to them keeping. Thank you VISA! I'm sure if we'd managed to have our jump this review would be a good one and would have been a great experience. Due to the way they treat their customers I was quite shocked at their response. Don't let them win. Claim through your bank. To the owner. I would highly suggest you give customer service training to your staff. Perhaps give Josh a course in customer service and management. He relies on AI which shows complete incompetence at his job. When someone has paid £700 to you, and they get nothing from it in return, don't refuse to offer any kind of refund as that is morally wrong. You have been reported to trading standards.

Me phil and steve jumped from 15,000ft today and all staff was profesionals and made the jump exciting and easy.. i forgot to cross my legs at the start but learned fast where i was going wrong. It was amazing experience and thank you to my jumper Fae and Sophie, Rolo with steve & Maian with phil and all staff that delt with us today.

Wrong company to skydive with. If you bought a skydive voucher, contact your bank and request a refund—the chances of actually jumping are less than 50%. You can spend 3 hours driving to their airfield, then another 5 hours waiting for “good weather,” only to watch people who paid on the spot go ahead with their jumps. Eventually, they announce that the weather is “too bad” and the day must be rescheduled. Most people won’t waste another full day hoping to jump, and the company will then try to avoid issuing refunds. Go straight to your bank and report it as a service not provided. If enough people do this, their bank will close their account. Name: Ivan Savov Skydive Altitude: 10,000ft Freefall Time: 30 seconds Date: 25th Jul 2022 Arrival Time: 08:00am Location: GoSkydive, Salisbury, SP4 6EB Camera Package: Check-in ID: ZATNUV Amount Description Status Source £69 Payment 6/7/22 received customer £199 Payment 18/7/22 received customer £259 Voucher 17/5/22 received voucher Total scammers and a complete rip-off.

Great first skydive with Alex the instructor made it feel so easy and perfect. Will do again. And George the instructor for taking care of my daughters first jump

This was an absolutely amazing experience that I will remember for the rest of my life! My instructor Nathan was absolutely amazing! I paid for the jump to be videoed and the filiming was excellent- so happy I have a video to remember this by as the entire jump didn’t feel real! It’s a cinematic masterpiece- got clips of me in the plane going up, then jumping out the plane and for the entire free fall- and caught us just in time for the landing. My jump was rescheduled a few times due to weather but this made me feel SO safe on the day as I understood they took every factor into account. I truly couldn’t fault my experience, the day was amazing and when I called ahead of time to ask questions everyone was so responsive and helpful! Thank you SO much for the amazing experience - and thanks so much Nathan for getting me to the ground safely!

My son and his Granny did a tandem skydive this morning and loved it! They want to do it again! Everyone is so friendly and they felt safe and taken care of. I don’t understand the complaints on here about cancellations, we were cancelled too but we understand weather is changeable and out of all our hands and much better to keep us safe!! So a big Thank You!! Nothing to complain about!! Great experience all round. Go Pro was sent to portal before we arrived home so very prompt and good quality capturing every stage and included pics and video before and of jump and after. Thanks again will recommend you 🙏👏

Absolutely incredible experience at GoSkydive! From start to finish, the team was professional, friendly, and made the whole process unforgettable. A special shoutout to Jack and Jaime, who were both phenomenal — calm, supportive, and full of energy that made me feel completely at ease. Their enthusiasm turned my nerves into pure excitement! The jump itself was breathtaking, and I couldn’t have asked for better instructors. If you’re thinking about skydiving, GoSkydive is the place to do it — and make sure you ask for Jack and Jaime!

Just jumped 10,000ft, best thing I've ever done!! Hank was amazing, and helped me the whole way, letting me do tricks on the parachute, Loved it so much!!!