GoSkydiveReviews of goskydive.com

I had my 15000 ft jump today! It was incredible! Thank you Joe, you are fantastic! 🥰 I definitely think everyone should skydive 😅 I really grateful for the opportunity to be able to do my skydive 🪂 in such good hands!

Incredible experience, diving out of a plane from 10,000 feet is something everyone should experience at some point in their life (personal opinion). From start to finish the whole experience was very professional and the briefing are all delivered expertly and in a way all Will understand. Yes there is some waiting around and the weather is a key determinant of when and if you will get to skydive but you do receive information on weather the day before and they do all they can to make sure you are informed. I was worried about a hard sell of upgrades - being filmed etc - but other than a few emails and a question on checking it they don’t push you hard. Time flies as you watch others experiencing the jump and there’s a cafe for refreshments. I had family there and would recommend bringing someone else along to help to pass the time. The experience itself feels extremely safe. My instructor Nick was the epitome of knowledge, experience and class, his desire is that you have as good an experience as possible at the same time as assuring you of the safety and letting you know everything the is going to do and when he’s going to do it - as a veteran of the British forces his preparation is on point and allows you to just enjoy the jump. Thanks Nick, I’ll be back and will bring my sister and nephew. Great day!

I was given all the help I needed from the get go! I jumped with the army parachute team at Salisbury. I have Parkinson's and was raising money for Parkinson's UK. From the guys in the guard house, to signing in, went smoothly as you would ever hope for. The real magic started with the training, where you are taught all you need to know. I then met probably the coolest guy, my tandem jump partner Frenchie an ex-Red Devil. I felt safe and relaxed under his guidance. It was the first time I have felt normal since I was diagnosed.

We booked a skydive via virgin experience days and the day before it got cancelled due to weather, unfortunately we had travelled over 6 hours for this for my partners birthday, I called as soon as the text had come through to confirm and when speaking to the staff member was told I can rebook or have it unredeemed back to virgin experience days and I would be refunded for my photo package i bought through them via a request in email, there was limited availability for the rest of the year for us to rebook so proceeded with the advice from the staff member to contact virgin experience days for the voucher to be unredeemed, this was not possible on there side it had to be done by goskydive, when I emailed this and the request for the refund of photo package I was refused. They would not take responsibility of the now evident lie told to me on the phone. After numerous back and forth they have now gone against there policy they were hiding behind to unredeem the voucher and said an investigation would take place, when I said this is an admission of poor service they then said it was only done in good faith (was not communicated like this) and they would still not refund the photo package however it can be redeemed, basically open ended holding of my money. I have since raised this dispute with my credit card provider and requested a copy of the phone call from goskydive WHO HAVE NOW STOPPED RESPONDING. You cannot tell customers one thing and then refuse them after. Accept responsibility for the mistake and act accordingly to maintain good customer service, this would have been a positive review otherwise and I would have considered rebooking but there has been a total lack of competence and care here

The aircraft that was originally supposed to fly my daughter and her group had to remain grounded due to technical issues, and they had to use a different plane, which caused over an hour of delay. Nobody can give us an ETA, unbelievable poor customer service

I'm absolutely disgusted by this company. I was told I cannot do my jump because of a previous injury, which is of course fine. However then I was told that although the booking was only just made they would be keeping (Stealing) the money I had already paid. There has been no cost to GoSkydive and I was told by GoSkydive that they would not let me jump with a previous injury. I did not cancel the Jump myself the company did and then stole the money I had paid them in good faith. Absolutely disgusting business practice. I would never cancel on a client and then steal the money they had paid.

From start to finish the whole experience was amazing. Me and my 80 year old mother had an incredible experience. This was our 3rd booking due too bad weather on the previous two times. The staff were friendly, attentive and very helpful. The whole experience has made me want to do it again. All your staff are a credit to your company.

Poorly organised Mutiple cancellations Times changed multiple times No expectations managed No queue system where they can tel you when your jump is Come in for 9am don’t jump until 5 Can see multiple people jumping before you Just leave you hanging around Just a poorly ran company