GoPupSocksReviews of gopupsocks.com

It took so long for the order to leave it’s starting point. I wish things moved quicker. It’s been 40 days and I’m still waiting.

Fantastic quality and designs.

I ordered two orders and am very happy with both products. The only issue was with the delivery on the first order. The tracking indicated delivery by 9 pm on Dec 13th. Every day it changed one day until I finally received it on Dec 18th. I understand this was probably more of a postal carrier problem, but I wish I had more clarity on when the actual delivery was going to happen. The second order arrived on the indicated day.

I chose white socks for pup socks—and they look like dirty grey. Very disappointed! The pets are both black and you could not see eyes or mouth. If black colored pets don’t work, that should have been a disclaimer. That is why I chose white socks. I am not satisfied at all. Plus, it took FOREVER to receive them!! I ordered on 11/18 and did not get them till 12/18!

Pleased with the look of the socks. They were a gift so I'm not sure about the comfort and durability of the socks.

One of the pairs the dogs face was almost a black blob. If it was too dark I should have been notified. I included notes to please contact if it was too dark, or couldn’t include what I asked for. I messaged customer service, haven’t heard back. Was excited for the gifts, but not sure. No one has. Tried them on yet, so we shat see.

I have ordered from PupSocks in the past and has been great! This time, I received someone else's sock order, not mine. I sent an email stating the problem a few days ago, still haven't heard back from anyone. So, not only will I not have my order in time for Christmas, but someone else is missing theirs as well. Very disappointing. There really should be a CS number to call and contact. Waiting for a reply via email is not always the most convenient, especially in this case. Better communication=better service and satisfaction.

Look great, feel soft. Took a long time to ship but it was to Canada during the pandemic so not the company's fault, but be prepared to wait for the delivery. Worth the wait!