GOO GOO Hair Reviews | Read Customer Reviews of googoohair.com

GOO GOO Hair Reviews | Read Customer Reviews of googoohair.com

GOO GOO Hair reviews

493 approved reviews, newest moderated first

Marla
Aug 15, 2025
Worst hair extensions I have ever had!
Worst hair extensions I have ever had!! These tangle and matt in a few seconds from brushing them! Also shed like crazy, it looks like a hot mess in my office,home and car, hair everywhere! My brush is full of hair every time I brush it! I paid $550 to have these professionally put in plus the cost of the hair. I have ask for a full refund multiple times and no response back what so ever! I can't wait to have these taken out. This is a complete rip off~~~~~!!!!!!!
Response from GOO GOO HairAug 18, 2025
Hello Marla，We sincerely apologize that our product didn't meet your expectations. Goo Goo Hair is made from 100% remy human hair. We take pride in providing our customers with high-quality hair extensions that are sourced ethically and made from genuine human hair. Our hair extensions undergo a rigorous process to ensure that they are of the highest standard. While we're currently unable to locate your order details in our system, we're committed to making this right for you. Please contact our customer care team at your earliest convenience so we can provide the quality service you deserve.
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Karina S.
Aug 14, 2025
The best of the best !!!
The best of the best !!!! Amazing !!!
Response from GOO GOO HairAug 18, 2025
Dear Karina Sariol, we are grateful for your recognition and satisfaction with our products. Your satisfaction is our biggest motivation, and we will continue to work hard to provide better products and services. If you have any questions or need help during use, please feel free to contact us. Thank you again for your support and trust!
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Genifer H.
Aug 8, 2025
i’ve been ordering Googoo hair now for…
i’ve been ordering Googoo hair now for a little over a year and it’s still do amazing! quality is great. shipping is fast! highly recommend!
Response from GOO GOO HairAug 11, 2025
Dear Genifer hansen, we are grateful for your recognition and satisfaction with our products. Your satisfaction is our biggest motivation, and we will continue to work hard to provide better products and services. If you have any questions or need help during use, please feel free to contact us. Thank you again for your support and trust!
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Alicia M.
Aug 8, 2025
Ordered these last week, never received
***update*** They shipped me a replacement at no additional cost to make it right. Original review Ordered these last week, showed they were out for delivery and never received them. Contacted GooGoo Hair and they refused to help me saying I needed to file a complaint with USPS. Avoid this company at all cost.
Response from GOO GOO HairAug 11, 2025
Hi Alicia Montes, thanks for your kind review. Sorry for the inconvenience and do apologize for the inconvenience caused. This is clearly an issue with USPS. Due to the backlog of packages at some sites, there may be delays in logistics updates, and sometimes there may be issues with trajectory data. Therefore, we have reported the issue to the USPS, and we will keep improving the shipping service. We understand if your trust in us has been shaken, but we earnestly ask for the opportunity to make this right. Please know we are committed to resolving this to your satisfaction, and we will keep you updated every step of the way. Please be assured that we will continue to optimize our products and services to provide you with a better experience.
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Sierra
Aug 4, 2025
Order
I placed my order Thursday the 31st and have received any delivery details other then “label created, date pending” I’ve tried to email them and haven’t gotten an answer! Could you please check my email?
Response from GOO GOO HairAug 6, 2025
Dear Sierra,We sincerely apologize for the inconvenience caused to you. Currently, we have two shipping methods: one is USPS, and the other includes other courier services. The specific courier to be used depends on our inventory status. Your order has been shipped via FedEx. For FedEx shipments, the logistics progress will only be updated after the plane lands. Usually, you can check the logistics progress in about 3-5 working days, and the package will be delivered in about 7-10 working days. Your logistics status has now been updated, and it is expected to be delivered around August 7th. Regarding the email issue, our customer service has replied to your email. If you have any questions, you can contact us via email! We apologize again and please trust that we will continue to optimize to bring you a better shopping experience.
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Carolina M.
Aug 1, 2025
Absolutely Love These Hair Extensions!
Absolutely Love These Hair Extensions! I was honestly a little nervous to try new brand extensions, but these blew me away! The hair feels so soft and natural—you can’t even tell it’s not my real hair. I’ve curled, straightened, and even washed them a few times, and they still look amazing. The color match was perfect, and the clips are super secure but don’t pull or feel heavy. I wore them all day and totally forgot I had them in. If you’re on the fence, just go for it—these extensions are worth every penny!
Response from GOO GOO HairAug 6, 2025
Dear Carolina Martinez, we are grateful for your recognition and satisfaction with our products. Your satisfaction is our biggest motivation, and we will continue to work hard to provide better products and services. If you have any questions or need help during use, please feel free to contact us. Thank you again for your support and trust!
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Alexis M.
Jul 31, 2025
I loved this hair!
I loved this hair!! The feeling of it was very similar to bellami hair, for half the price! The clip ins stayed in my hair very well and blended in my hair with minimal cutting. I got tons of compliments and no one could believe that it wasn’t my real hair.
Response from GOO GOO HairAug 1, 2025
Dear customer, we are grateful for your recognition and satisfaction with our products. Your satisfaction is our biggest motivation, and we will continue to work hard to provide better products and services. If you have any questions or need help during use, please feel free to contact us. Thank you again for your support and trust!
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Janet N.
Jul 24, 2025
Tape extensions and glue remover
Tape extensions and remover are great I would definitely recommend.
Response from GOO GOO HairJul 27, 2025
Dear Janet Nera, we are grateful for your recognition and satisfaction with our products. Your satisfaction is our biggest motivation, and we will continue to work hard to provide better products and services. If you have any questions or need help during use, please feel free to contact us. Thank you again for your support and trust!
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