GOO GOO HairReviews of googoohair.com

Response from GOO GOO HairMay 19, 2026

Dear Toni, Thank you so much for your kind words and for being such a loyal GOO GOO Hair customer! This is your third purchase with us and that truly means the world to our entire team. We are thrilled to hear you are loving your I-tip extensions and that they have been easy to install, silky soft, and holding up so well with washing. Knowing that the quality and thickness are living up to your expectations is exactly what we strive for. We are also really glad our customer service team was able to step in and help you find a great alternative. We always want to make sure every customer leaves happy, even when things do not go perfectly to plan. We are always looking to improve and would love to hear more from you. Is there anything else we could do better or improve on for you? Your feedback is incredibly valuable to us and helps us continue to grow. Your honest feedback is incredibly valuable to us and helps us continue to grow and deliver the best possible experience for customers like you. Thank you again for your continued support and we look forward to being part of your hair journey for many more orders to come!

Response from GOO GOO HairMay 19, 2026

Dear Cindy, Thank you so much for taking the time to leave us such a lovely review! It truly means the world to us and we are absolutely thrilled to hear that you are enjoying the hair quality, our blonde mix color selection, and the quick shipping. That is exactly the experience we work hard to deliver for every single customer. Your suggestion about curly tape-ins in blonde mixes is such a great idea and we will be sure to pass it along to our product development team. In the meantime, if there is ever anything we can help you with or if you have any more feedback or ideas, please do not hesitate to reach out. We love hearing from our community and customers like you are exactly why we keep pushing to grow and improve. Thank you again for your support and for being part of the GOO GOO Hair family.

Response from GOO GOO HairMay 17, 2026

Dear Lauren, Thank you so much for taking the time to leave us such a lovely review — we really do appreciate it. We are so pleased to hear that you are loving your Tape Ins, and especially that the new Minis have been such a great fit for you! Knowing that they look natural, hold up beautifully through washing, drying and styling, and have even been reused twice is truly wonderful to hear — it is a real reflection of the quality and durability we strive for with every product. We noticed you awarded us four stars, and whilst we are thrilled with your kind words, we would love to know if there is anything at all we could have done better to make your experience a five-star one. Whether it is our product range, the ordering process, or anything else — your feedback means a great deal to us and helps us continue to improve. Please do not hesitate to reach out to us directly with any thoughts you may have. We look forward to welcoming you back for your next set!

Response from GOO GOO HairMay 17, 2026

Dear Hannah, Thank you so much for your wonderful review — it is always a pleasure to hear from a loyal customer, and your kind words have truly made our day. We are absolutely delighted to know that our Genius Weft extensions continue to impress you every single time. Your consistent satisfaction means a great deal to us, and it is a testament to the dedication we put into maintaining the quality of every product we offer. It is also truly heartwarming to hear that your stylist at Blend Hair Salon shares your enthusiasm for our extensions and recommends them to their clients. Professional endorsement from stylists means so much to us — they work with hair every day and understand quality better than anyone, so their trust in our products is something we do not take lightly. We are so proud to be a part of your hair journey, and to know that Googoo Hair is being recommended within the salon community fills us with immense pride. Thank you again for your loyalty and for taking the time to share your experience so enthusiastically.

Response from GOO GOO HairMay 17, 2026

Dear Mandy, Thank you so much for taking the time to leave us such a lovely review! We are absolutely thrilled to hear that you're loving your tape-ins! It's wonderful to know that they are holding up so well through your washing and styling routine. We put a lot of care into the quality of our products, so hearing that they are performing exactly as they should means everything to us. Reviews like yours remind us why we do what we do, and they genuinely help other customers feel confident when choosing their extensions. We truly appreciate you sharing your experience with the community. We hope you continue to enjoy your hair for a long time to come, and we can't wait to welcome you back when you're ready for your next set!

Response from GOO GOO HairMay 17, 2026

Dear Candace, Thank you so much for taking the time to share such a wonderful review! We are delighted to hear that you found the Butterfly Wefts so easy to install and that they blended beautifully with your natural hair. Achieving a seamless, natural finish is at the heart of what we strive for with every product we offer, and it is incredibly rewarding to know that yours exceeded your expectations. Four months of wear is a fantastic result, and a true reflection of the quality and craftsmanship that goes into each and every weft. With a consistent care routine, they really are built to last — and we're so pleased yours are delivering just that. We also greatly appreciate your kind words about our pricing. We are committed to making premium hair extensions accessible without compromising on quality, and feedback like yours reassures us that we are achieving that balance. We look forward to welcoming you back for your next set!

Response from GOO GOO HairMay 17, 2026

Dear Soph, Thank you for taking the time to share your experience, and we are truly sorry for the frustration and inconvenience this has caused you. We sincerely apologise that our communication did not meet your expectations during such a time-sensitive situation. While our customer service team does operate with a 24-hour response policy and we did respond within that timeframe, we fully recognise that given the urgency of your appointment, the timing of our replies made it incredibly difficult for you to resolve this in time — and for that, we are truly sorry. Regarding the 15% discount code, we completely understand your concern. We'd like to clarify that unlike the promotional codes on our website, which carry time limits and minimum spend requirements, the code we offered you has no such restrictions — it is our way of making it up to you without conditions. We are pleased to let you know that your parcel now has an estimated delivery date, and we have sent you the latest tracking information via email so you can keep a close eye on your shipment. Please do check your inbox for the most up-to-date details, and do not hesitate to contact us directly if you have any further questions. We truly hope that once your extensions arrive, the quality will make the wait worthwhile — and we remain committed to making this right for you every step of the way.

Response from GOO GOO HairMay 14, 2026

Dear Molly, Thank you so much for taking the time to leave us such a lovely review! We're absolutely delighted to hear that you're happy with the value, colour choices, and shipping experience — these are things we work really hard on, so it truly means a lot to us to hear that it's making a difference! We have a wonderful range of colours and styles, so we hope you'll find something you love every time you visit. We can't wait to have you shop with us again!