This is specific to the GoodRx companion subscription.
This is specific to the GoodRx companion subscription. Theoretically you can get prescriptions for free but it's next to Impossible since none of the pharmacies actually provide the free prescriptions and contacting good rx's companion support ends up yielding no results since they price a very specific manufacturer that the pharmacies don't actually even carry, example Walgreens never carried and was unable to purchase the specific manufacturer that GoodRx said was free. Even with their standard pricing, many pharmacies don't honor for the same reason. CVS and often Frys price the prescriptions at less than GoodRx pricing so it's fairly worthless.
Response from GoodRxSep 8, 2026
We're sorry to hear of your negative experience, Phillip. We appreciate your feedback and will be sharing it internally, so we can improve our services. In the meantime, if you need any assistance, please contact us by calling 844-595-5222 or emailing [email protected]. Our team would be happy to help!
SA
SandraD
Prices great discounts
Very easy to use and great discounts on meds
Response from GoodRxSep 19, 2026
Thanks for choosing us, Sandra!
CH
Charlotte
Easy to maneuver the website for what…
Easy to maneuver the website for what you needed
Response from GoodRxSep 19, 2026
We're happy to hear we could provide you what you needed, Charlotte!
MA
Matthew
It was a great transaction
It was a great transaction! Everything delivered like it was supposed to. Thank you!
Response from GoodRxSep 19, 2026
We're glad to hear that! Thank you for your feedback, Matthew.
TI
Timothy
Doctor was thorough and to the point
Doctor was thorough and to the point
Response from GoodRxSep 19, 2026
We're happy the provider could assist you, Timothy!
IP
Ida P.
Glp1 rip off
I had a horrible and extremely frustrating experience with GoodRx while trying to obtain my Wegovy prescription.
After I had already been taking Wegovy 0.5 mg, the GoodRx app generated a message asking whether I wanted to move up a dose because several weeks had passed. I responded yes, believing the provider would review my history and prescribe the appropriate next dose. At the very least, I expected to receive the 0.5 mg dose I was already taking—not be moved backward to 0.25 mg.
I paid $200 based on what the app prompted me to do and with the clear expectation that my prescription would reflect my current dosage. Instead, I was prescribed Wegovy 0.25 mg. Going backward from 0.5 mg to 0.25 mg made no sense for me, so the prescription was unusable.
When I contacted GoodRx for help, they refused to refund my money, took no meaningful responsibility for the misleading experience created by their own app, and were not helpful in resolving the problem. The provider was also difficult to work with, leaving me with no real solution.
Now I have to go through my regular doctor and pay another $200 to obtain the correct prescription. That means I will be out a total of $400 because GoodRx’s process failed to clearly communicate what dose I would receive before taking my payment.
This was not a minor inconvenience. Wegovy is a prescription medication, and dosage matters. Patients should be able to trust that an app offering medical services will communicate clearly, review their medication history carefully, and confirm the prescribed dose before charging them. If the app specifically prompts a patient about increasing their dose, it is completely reasonable for that patient to believe they will not be prescribed a lower dose than the one they are already taking.
I am incredibly disappointed by GoodRx’s lack of accountability and compassion. I would not recommend using this service for Wegovy or any medication where the correct dosage is essential. Please be extremely careful before paying, because once GoodRx has your money, getting meaningful assistance or a refund may be nearly impossible
Response from GoodRxSep 4, 2026
Thank you for bringing this to our attention, Ida; we're sorry to hear of your negative experience. We would like to look into this for you! Please email us at [email protected] with any screenshots, your full name, and the email address associated with your account.
MW
Michaela W.
Great customer service
Great customer service and service in general every time you speak with them
Response from GoodRxSep 19, 2026
Thanks for the review, Michaela; our team is always happy to help!
CU
customer
Great service
Great service. Helps me afford my GLP-1 until it will finally be covered.
Response from GoodRxSep 19, 2026
We're happy to hear we can help make your script more accessible!