GoodRxReviews of goodrx.com

I looked up my prescription on GoodRx and found I could get it as Rite Aid for $8.90. I gave the prescription to RiteAid along with the coupon, and when I went to pick it up, it was more than $18.00! RiteAid said I’d have to call GoodRx, which I did from the store, and I even allowed the pharmacist to talk to the GoodRx rep on my phone. GoodRx confirmed that the more than $18.00 price was correct, and that their advertised coupon was simply wrong. They would NOT honor their advertised price. Seems like a scam of bait and switch! I wasted time and gas, and walked away without the prescription, which I can get cheaper OUTSIDE of GoodRx.

I do not have insurance, so I used GoodRx for my prescriptions. My issue is very simple ... the GoodRx price was not honored by Winn Dixie. I showed the Pharmacist the coupon price, and he said the GoodRx price doesn't matter. Winn Dixie charges their price. Period. I then called the GoodRx customer support line. I explained the situation, and waited at the pharmacy. GoodRx called the pharmacy, and called me back. The GoodRx rep told the same thing the pharmacist told me, and said that was that. So what's the point of all this if pharmacists don't have to honor the GoodRx price? I drove out of my way to get the lowest GoodRx price for absolutely nothing. This is nonsense. Wasted time and money. Thanks GoodRx, your service is worthless.

Their app is horrible. It has a tone of problems if you just trying to become a Gold Member. Then after spending hours trying to register, I finally get a hold of nurse to refill my meds. I told Ms. Chelcie Kaluzny the Nurse Practitioner who was handling my refill, that my doctor meant to put me on 3x pills a day but she sent to the pharmacy 1x a day. I asked her if it's possible to adjust my prescription. Instead of saying no, we can only give you 1x a day, she cancels all my refill, so now I have no meds at all which is even worst. She clearly didn't want to work or help. she did a poor assessment of the situation and did the worst thing she could of done, me with no meds at all.

omg what can I say about goodrx? well I had a uti pop up yesterday and was able to get an appointment and a perscription in one day. My pharmacy was closed so I called this morning and there it was waiting for me! Just took my first pill and i'm so happy this thing is going to go away!

Developed a very sudden UTI (I get frequent UTIs, 5 +/year) and needed an antibiotic immediately. GoodRx was on the phone with me less than 15 minutes after I signed up and shared my information and an appropriate antibiotic was called into my nearest 24 hour CVS Pharmacy within the hour, as this took place after 9:00 PM ET. It has been less than 24 hours and I am already feeling so much better. Would recommend to anybody.

Continuous never ending (even after at least 10 calls and 2-3 hours on the phone to Good Rx customer service) problems trying to get the Gold Rx price instead of the free membership price. I pay $6 a month for literally nothing except wasting hours. Good Rx is very well of these problems and will literally do nothing but give you excuses and regularly lies to you. Definition of theft of services and I have an open going criminal case investigation for theft of services from my state’s Attorney General office. Amazing that they knowingly are operating a business this way.

Tried using another Telehealth service for help before using Good Rx Care and they told me I needed to go to the ER for a UTI. Tried Good Rx Care and they helped me within an hour and prescribed me the antibiotics I needed right away! 3 days later and I'm feeling much better. Will use again if I have a minor health issue.

I paid for a visit with GoodRX Care and explained my situation. The doctor rushed through the visit and I did not get the correct medication. When I wrote back I got multiple different nurse practitioners responding to me telling me to pay for a new visit to get the correct medication. Excuse me... This was a error on their end! Then they told me all this stuff to buy and I kept informing them I am allergic to it but they kept telling me to buy and use it. This was a complete joke! I used telehealth.com and was able to get exactly what I needed, no issues. Avoid GoodRX Care by all means!