Thomas S.
DO NOT USE GOODRX GOLD MAIL DELIVERY
DO NOT USE GOODRX GOLD MAIL DELIVERY! The basic GoodRx coupons in the app are great and the Gold level savings are even better. But DO NOT do the Gold Mail Order. I spent a ton of time researching the best prices for my scripts and decided on good rx mail based on price and Perceived ease of use. It is anything BUT easy to use, it is a nightmare and now I am having to go thru all the trouble to switch again. So much wasted time. It takes them forever to erify scripts before processing mailing them. It takes forever, if you need a script timely don't do it. Even if you need a refill only DONT DO IT! Constant problems and system errors delay everything. Put in refills and a new script Monday, still not processed, no script in site. A supervisor was not available, shocker, and was told one would call me. It has been 8 hours and no return call, prob dealing with all the other angry customers........ Stay away. UPDATE: I response to GoodRx. This is clearly an automated response from good rx below. No I will not call you, one of your supervisors was supposed to CALL ME. read my recoew.
Response from GoodRxJun 16, 2022
Hi Thomas. Again, we're very sorry for the inconvenience. To best help you resolve this issue, please give our Gold Advocacy team a call at 855-487-0694. We'd be happy to look into this immediately.

