GoodRxReviews of goodrx.com

I was recommended by a family to ED and hair treatment medication from here since it would be fast and easy. The whole process was easy from the start and the doctors and NP filled my prescription and got me going the same day. All for 19 dollars with a purchase of the gold membership. But the support is a reason why I am not coming back. I had a question since my local cvs told me they couldn't find a prescription and the pharmacist had to check. I explain in chat what has happened and I am just confused why the pharmacist said my prescription isn't there or they couldn't find it puzzled me. Look at the response of Carmi C Patient Support, if you want to deal with attitude and someone who just copy and paste things and responseded like you are the one in the wrong then goodrx is for you. There is no reason to respond to a customer or patient like they are incoherent especially when asking a question. Goodrx is a great company but customer service is horrific match to other companies like bluechew and hims and ro. Same experience happened with my cousin last month. Don't know whats going on but you lost two customers because of your support attitude and generic ignorant responses. Look at the recent reviews and I am not the only one that had my pharmacy said they had no prescription. I understand that there can be errors or delays. But working in healthcare and customer support. You would expect to be more patient and be more respectful and know that you be listened to at least or offer some help or explanation. "Today 11:58 am Hi for taladifil I went out to cvs to pick up the rest of my prescription since they only filled me for 15 days supply and they say they can't find the prescription is there anything I can do. I would also like to transfer out from cvs since they have been disorganized to walmart pharmacy . 11:58 am I am confused when they say i have no prescriptions . Carmi C., Patient Support, 1:29 pm Hi Michael, The fact that there able to dispense prescription for 15 days means they have the prescription. If you'd like to use a different pharmacy than the one originally selected, you can have your prescription transferred. To transfer the prescription, contact your new pharmacy and ask them to initiate the transfer with your current pharmacy. You can typically do this by phone or some pharmacies may also offer the option to do it online. We recommend having your prescription and current pharmacy information ready when starting the transfer process. If you need assistance with a prescription and are in a different state than when you originally completed your visit, please start a new visit for the state that you are located in right now so we can get you connected with a clinician in the correct state. 9:17 pm are you okay?"

GoodRX has wasted so much of my time this year simply trying to get (and keep) birth control. My initial visit should have resulted in a full year's BC. The pharmacy did not receive the refills with the prescription, and GoodRX's support staff refuses to call in the prescription again. I went back and forth with at least 12 different support agents and even called the nurse directly. They will not make a simple phone call to fix this. Then I paid another lump sum to get *another* appointment with another provider for the exact same prescription, which is what support told me to do. The prescriber saw that I already had the prescription and cancelled the appointment. I explained the situation. No response. After going back and forth with support over another two days, all they could tell me to do is book yet a third visit. It's not easy and fast to book these visits (it requires filling out pages upon pages of forms). Nor is it free. All of this so they don't have to make one phone call to the pharmacy for a prescription they've already provided. Wish I had never heard of GoodRX. What a labyrinthian nightmare service. If you want real human beings who care about you, find your prescription elsewhere.

GoodRx has saved me so much money on prescriptions! I have been using them for years and I'm so thankful I have it.

I highly recommend GoodRX, save regardless of health insurance coverage. The GoodRX app makes saving on prescriptions easy it is a great way to save! My doctor’s office suggested GoodRX when I mentioned how expensive the co-pay was for some of my prescriptions. I was surprised and happy as I saved over a hundred on that prescription. I now check GoodRX prices on any new medication prescribed. I believe everyone will agree that saving money is ALWAYS a good thing!

The ease of Good RX was relieving. I was able to get my prescription in a few hours. And the price was great. I appreciated the follow through too.

Everything good

I had a great experience with GoodRx. The medical history forms are easy to fill out and not at all overwhelming. I do not have health insurance and was able to have my medication refilled while on vacation after a brief visit with one of the nurse practitioners. My local pharmacy honored the GoodRx coupon and I was able to get my medication at a very reasonable price.

I had a UTI while on road trip due to lack of water and holding on toilet for too long, the road trip was to relocate to a new town for my husband’s new job, hence we are in between insurance, I looked up to see if there’s anything that can help me since my symptoms got worse and found GoidRX. It was so easy and fast, it was already late at night when I did my doctor visit via text but I was able to pick up my meds I needed first thing in the morning. It really was a life saving to me. I’m so glad there’s a service like this, will definitely recommend!!!