GoodRxReviews of goodrx.com

I was charged for two separate visits where they prescribed a drug I’m known and listed as Allergic to and then prescribed what I informed them and is listed I’m antibiotic resistant to. Their “fix” was telling me to go to an urgent care because they prescribed the wrong medications. They kept the money for BOTH my appointments.

I have saved a decent amount of money using GoodRX. My local HEB pharmacy is taking the coupons now. That’s been very helpful & convenient. Before I was having to drive 90 miles to a pharmacy that accepted GoodRX, I am thankful for the savings!

Being informed is half the battle …. Your company is just that when making decisions. Kindest Regards, Happy consumer

Nurse Practitioner Kelly Demele was rude and unprofessional . She disconnected and cancelled my visit within 1 minute of me responding to her message online because her shift had ended and she was going to tend to another visit. I then was not informed that I could not reschedule my visit until I made and paid for a new appointment. Very disappointing.

Feedback Regarding My GoodRx Care Visit with Nurse Practitioner Tonya Scott To put this in perspective, I am not someone who typically complains about healthcare providers—I respect that they are doing their jobs. However, my experience this afternoon was concerning and left me feeling both confused and disrespected. I scheduled the appointment because I suspected I had ringworm, which is a common, contagious but easily treatable fungal infection. Since it was Labor Day weekend, I could not get into my primary care doctor for at least two weeks, and I was hoping for a prescription-strength antifungal cream that I could not obtain over the counter. The visit began smoothly, and it seemed that a prescription was going to be provided. However, once Nurse Practitioner Scott realized I was on a break at work, her demeanor shifted drastically. She began making assumptions about my situation, stating that I was selfish for potentially exposing coworkers and insisting I was putting others at risk. I attempted to explain that I work in a private office, am not in close contact with others, and disinfect daily. I also explained my financial situation, which does not allow me the option to take extended time off work. Unfortunately, she did not listen, interrupted me repeatedly, and ultimately refused to prescribe anything. I understand that a practitioner has every right to withhold a prescription if they believe it is inappropriate—that is their responsibility. What was upsetting, however, was the way this was handled. Her reasoning was contradictory: she expressed deep concern about me spreading the infection, yet simultaneously denied treatment that would reduce that risk. Even more concerning were the inaccurate assumptions, lack of willingness to hear me out, and the belittling tone used throughout the interaction. This was not only frustrating, but also felt unprofessional and dismissive of my circumstances. In contrast, I want to commend Jennifer in customer service, who processed my refund. She was polite, empathetic, and professional throughout our interaction, and I appreciated her help. Thank you for taking the time to review this feedback.

I love the way they always get the lowest prices

Heartfelt Thanks for Nurse Practitioner Maxine S. Dear GoodRx Support Team, Five-Star Review! I am writing to express my heartfelt gratitude to Nurse Practitioner Maxine S. for the truly exceptional care she provided during my recent telehealth visit. From the very first moment, Maxine treated me not just as a patient but as a person who needed compassion, understanding, and reassurance. She combined remarkable medical expertise with a level of empathy and kindness that touched me deeply. She listened with patience, explained with clarity, and offered comfort and encouragement in a way that gave me peace and confidence when I needed it most. It is rare to encounter a provider who embodies both outstanding clinical skill and such genuine humanity. Maxine's compassion and professionalism reflect the very best of what GoodRx Gold Online Care stands for, and I am profoundly grateful for the help and healing presence she extended to me. Please be sure she knows how much her care meant — not only medically, but also personally and spiritually. I will never forget the kindness she showed. With deepest gratitude, Dr. Gregg Tyler Milligan

Great prices, easy to use