GoodRxReviews of goodrx.com

You’re still too expensive!

Great experience and appreciate the helpful discount. Thank you .

Horrible experience with this company. I paid for a Telehealth visit only to be told to go be seen in person. I replied to the provider with my medical history and they NEVER responded back to provide care and completely ignored me. I would never recommend GoodRx to anyone. I ended up cancelling my membership.

Paying for weight loss membership. They started me on a GLP-1, but I can't get them to provide a refill. They're telling me it could be 10-14 business days. They are backed up and someone will prescribe eventually. I'll be out of medication by then. Calling for customer service is a nightmare. The agents transfer you around until the call drops.

Terrible telehealth customer support. You cannot get hold with anyone. the only way is via their text messaging. Customer support answers quickly but they cannot do anything. They are not able to connect with the telehealth team. I signed up for the Wygovy pills. They charged my card the $39 monthly subscription. I have not received my prescription for the pills. I called telehealth support. NO CAN DO. CANNOT GET HOLD OF ANYONE.

They're online service that you have to pay for in order to get a GLP1 prescription as a complete scam. Filled out all of the information, paid, provided my IDs as a requested and received a bot reply from a fake provider stating that I was approved in my prescription had been sent to my pharmacy. However when I log in it tells me that my medication was not prescribed and I have to pay again. They had already charged me the monthly fee and I had in writing that they sent the prescription. Checked with my Pharmacy and they received nothing from goodrx. I have tried to reach out to my so-called prescriber three times with no response and GoodRx customer service with no response. They steal your money and don't follow through with what they say they're going to do, and if you have any issues there is literally nobody to work with to get them resolved. Additionally, they force you to go through the process of having to dispute with your credit card and then claim that they provided the service which they did not. I guess $40 is a low price to pay to learn a hard lesson and at least I know now that they're not reputable, which is good to know because if I'd had issues on this medication they would have never been around to help. And in relation to the response from GoodRx on Mar 15. I reached out to their support team...THREE times. I have spent upwards of 2 hours contacting GoidRx thru multiple channels. And another note on goodrx. Despite the fact they replied and claimed somebody would reach out to me, nobody ever did. I also tried through a number of other channels including a complaint to the Better Business bureau. Every time they claimed some would reach out to me or they process a claim, they did not. I even reached out to several directors and VPS of customer service with no response. Overall it is a very shady company and experience.

Easy to use and saved a lot

Very easy to use