Good Life MedsReviews of goodlifemeds.com

Good Life Meds automatically charged my card a massive $822.00 for a quarterly refill with zero advance warning, zero notification emails, and no opportunity to opt out. I contacted customer service within hours of the charge----before a medical provider even reviewed my file or shipped a thing----and they flatly refused a refund. On top of this, their user portal is incredibly confusing, buggy, and designed to lock you into high-cost renewals. I am submitted and filing complaints across BBB, attorney general, and will not stop until this is resolved.

Some how they charged my credit card after it was cancelled months ago due to fraud. I also had set it to cancel the subscription months ago and 3 months later it auto-refilled on the cancelled credit card account. Called them in 5 min after receiving the refill notice and they said the will not refund $477. Shady practices. Buyer beware.

I’ve recently switched to Good Life Meds. I was apprehensive, as I wasn’t sure if the quality would be what I was used to. But I’m so impressed with the ease of ordering and the outstanding communication from the start of the shipment to the arrival at my door. I received alerts all along the way and the medication arrived on time and in good shape. I had to reach out to the customer care team and again, received immediate responses. I’m excited to be a new client.

Customer service has been great. The first time I reached out through email I was connected with Bianca. Since the, every time I have a question I email her directly. She is always there, ready to help.

I really wanted to like this company, but unfortunately my experience has been very disappointing. I’ve been a customer for about five months, and throughout that time my shipment dates have continually been pushed back. I tried working through the chatbot first, but it wasn’t helpful, so I reached out to customer service. The explanation I received felt more like a brush-off than a real attempt to resolve the issue. I did eventually receive one delayed shipment, but now I’ve been told I’m on “shipment 3 of 3” for my current three-month subscription—even though I haven’t even received shipment number two yet. Once again, I had to go through the chatbot before being forced to call and leave a voicemail because I couldn’t reach anyone directly. Delays can happen, but poor communication and difficult-to-reach customer service are much harder to overlook. If you’re trusting a company with ongoing medications or supplements, reliability and responsive support are essential. Unfortunately, that hasn’t been my experience.

I recently started to use several longevity products through Good Life Meds. The process to get started was very fast. My request was reviewed quickly and I also received my medications quickly. I had an issue with a shipment thinking one of the medications was not included. Support with Good Life Meds was outstanding. They quickly verified what they needed to an had a replacement sent out promptly. It turned out that I actually had received the medicine initially and missed it in the packaging. I reached out to support and they never billed me for the replacement I received even though it was all my own negligence. I will continue to use Good Life Meds and recommend them to you as well.

Finn the Ai support chat is not very helpful (why I deducted one star) but once I was connected with Bailie, she helped my worries go away and fixed my issue in no time. Thank you!

Good Life Meds is incredible. The process is so easy and fast shipping. I had to speak to a customer service rep tonight to help with my prescriptions. Sarah was absolutely great. She helped with everything and went above and beyond for me.