Good Life MedsReviews of goodlifemeds.com

I really wanted to like this company, but unfortunately my experience has been very disappointing. I’ve been a customer for about five months, and throughout that time my shipment dates have continually been pushed back. I tried working through the chatbot first, but it wasn’t helpful, so I reached out to customer service. The explanation I received felt more like a brush-off than a real attempt to resolve the issue. I did eventually receive one delayed shipment, but now I’ve been told I’m on “shipment 3 of 3” for my current three-month subscription—even though I haven’t even received shipment number two yet. Once again, I had to go through the chatbot before being forced to call and leave a voicemail because I couldn’t reach anyone directly. Delays can happen, but poor communication and difficult-to-reach customer service are much harder to overlook. If you’re trusting a company with ongoing medications or supplements, reliability and responsive support are essential. Unfortunately, that hasn’t been my experience.

My first year of service was excellent. Everything was delivered as promised. The problems started about 8 months ago. I maxed out on my dosage. The physician asked if I wanted to increase my dose. I indicated that I wanted to keep the same dose. They started sending and billing me for two shipments per month. In order for me to keep using the same dose, I had to pay twice as much. I paused my treatment but continue receive shipments. Customer service said I they would correct the issue and pause the treatment but that I would be billed in advance for the next month's treatment. I left several voice messages and sent emails. If that wasn't bad enough, they changed to a new pharmacy. The last two viles were short. This company has shady business practices.

I was impressed by Good Life meds up until this week. Trying to reorder my injection was shady & untruthful. I was not given the option for the med I was on & had to choose a product to complete the check in. Thinking it would then lead me to the option I needed. Once I made the choice it immediately charged me for a product I didn’t want. Exchanged emails, but never anything with customer service. At one point they had an HR rep email me. Phoned & left a message as well. They shipped the product anyway and now won’t refund or send me the injection I was on. Feel like I was scammed & am very disappointed in their lack of customer service & customer satisfaction. Beware, they are great until they start misleading a customer.

Fast and easy to use. My issue is the doctor. I submitted an issue with side effects and it took 4 days before I received a response. I sent this concern on a Wednesday so it was not outside business hours. They say a doctor will get back to you in 48 hours max. When I finally got a response the doctor said talk to the support team. But it was a medical question which the support team said to connect with a doctor about. I am so disappointed. They do not care about your health.

Easy to get started. Portal seems useful. First month highly effective. Every month after that the formulation and packaging was different and only the first month had any remote efficacy. Everything after that was definitely not what was included in the first bottle. I was patient for a few months and asked them about the efficacy and they were unresponsive and not helpful.

Initially, my experience was good. I received my vial of Tirzepatide and used it for a month with good results. The next month the pharmacy was changed and the medication did not have any effect at all. I asked to use the first pharmacy but was told GL doesn't utilize them anymore. I continued with the vial I had, but again, no effects at all. Nothing. Even after increasing my dose. I thought it might be a bad vial so I contacted the Dr. and customer service many times. I never got a response from the Dr. even after customer service told me they would contact the Dr. I left GL Meds for this reason.

My initial order went well, but I didn't experience any weight loss and didn't want them to automatically charge my card 4 weeks after the first delivery. Their website allowed you to change to delivery date, and I set it for three weeks past the next delivery, with the hope that I can try another brand I had already purchased which was half the price they offered. However, my request was ignored and I was STILL charged me an amount more than $100 more than my previous order on the original date (not the delayed date I changed it to). I have sent dozens of emails and chats trying to get this resolved, but they were very ignorant and lack any desire to assist. I am beyond angry and frustrated; not to mention out of $359 I didn't have. STAY AWAY!

Doctor never answered me I was doing exercises, balanced meal and I am hungry all the time